What are the responsibilities and job description for the Receptionist Front Desk - Tucson position at Arizona Hearing Specialists?
Job Description
FRONT DESK RECEPTIONIST– Full-Time – Northwest Tucson location
Arizona Hearing Specialists has a Front Desk Receptionist opening at our northwest Tucson location! We are seeking a mature team member who desires a career – not someone who just wants a job. This is an opportunity to showcase intelligence, compassion, organizational skills, have a voice, and be part of a team. Someone who sees themselves here long-term, and wants to be a part of a growing practice.
This non-supervisory role plays an integral part in administering patient care. The key responsibilities of this position include, but are not limited to, answering phones, greeting all patients, scheduling and confirming appointments, ensuring all mail and packages are shipped in a timely fashion, and completing data entry tasks efficiently and accurately. This position also requires the ability to build rapport with patients and provide exceptional service worthy of repeat business.
Job Skills, Knowledge, & Abilities
FRONT DESK RECEPTIONIST– Full-Time – Northwest Tucson location
Arizona Hearing Specialists has a Front Desk Receptionist opening at our northwest Tucson location! We are seeking a mature team member who desires a career – not someone who just wants a job. This is an opportunity to showcase intelligence, compassion, organizational skills, have a voice, and be part of a team. Someone who sees themselves here long-term, and wants to be a part of a growing practice.
This non-supervisory role plays an integral part in administering patient care. The key responsibilities of this position include, but are not limited to, answering phones, greeting all patients, scheduling and confirming appointments, ensuring all mail and packages are shipped in a timely fashion, and completing data entry tasks efficiently and accurately. This position also requires the ability to build rapport with patients and provide exceptional service worthy of repeat business.
Job Skills, Knowledge, & Abilities
- Excellent customer service skills
- Ability to multi-task successfully
- Must possess an outgoing, friendly demeanor and positive attitude
- Excellent communication and problem-solving skills
- Must be proficient in MS Office Suite
- Ability to work in a self-directed environment, independently without supervision
- Ability to stay calm in a fast-paced environment with frequent interruption
- At least 2 years of medical office experience (preferred)
- Bilingual ability (English & Spanish) preferred