What are the responsibilities and job description for the Central Scheduler position at Arizona Heart Rhythm Center?
Job Summary
We are seeking a skilled and professional Central Scheduler to join our team. As a Central Scheduler , you will be responsible for handling incoming and outgoing calls, scheduling patient appointments, directing calls to the appropriate departments or individuals, and providing excellent customer service. The ideal candidate will have strong communication skills, be detail-oriented, and have experience with phone systems.
```Responsibilities```
- Answer incoming calls and direct them to the appropriate departments or individuals
- Take messages and relay them to the appropriate recipients
- Operate the switchboard system efficiently and effectively
- Provide information to callers as requested
- Assist with dispatching calls or messages as needed
- Perform clerical duties such as data entry, filing, and photocopying
- Maintain a professional and courteous demeanor at all times
- Follow phone etiquette guidelines to ensure excellent customer service
Requirements
- High school diploma or equivalent
- Previous experience as a central medical office scheduler or in a similar role is preferred
- Proficient in using phone systems and other office equipment
- Athena One /AthenaHealth experience is required
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
- Bilingual skills (preferred)
- Ability to communicate effectively in multiple languages (preferred)
- Strong data entry skills
- Basic administrative skills
If you are a reliable individual with excellent communication skills and enjoy providing exceptional customer service, we encourage you to apply for the position of Switchboard Operator.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $17 - $19