What are the responsibilities and job description for the PATIENT SERVICES COORDINATOR II position at Arizona Oncology Associates?
Overview :
Facing cancer takes great strength and courage. It also takes an exceptional team of Patient Services Coordinators working alongside clinical and administrative staff and being a part of our patients experience in our clinics.
If you like being the first and last friendly face our patients see in the clinic, we want you to join our team.
About Us :
Our mission is to increase access to and advance the delivery of high-quality cancer care in America. As part of US Oncology, one of the nation's largest health care services networks dedicated exclusively to cancer treatment and research, we can quickly bring the latest advances in cancer care to our patients. Most importantly, we understand the special needs of cancer patients, and are devoted to caring for the whole person, not just the disease.
Our physicians and staff treat patients in over 18 locations throughout the state including Flagstaff, Goodyear, Green Valley, Phoenix, Prescott Valley, Scottsdale, and Tucson.
Arizona Oncology has been recognized as one of the Top 100 Places to Work in Arizona!
Benefits :
We offer competitive pay and a comprehensive benefit package that includes, 401K Profit Sharing Plan, Critical Care Insurance, Dental Insurance, Health Spending Account, Legal Insurance, Long-Term Care, Medical Insurance, Paid Time Off Plan, Short and Long-Term Disability, Tuition Reimbursement, and Vision Insurance.
To make a difference in someones life, you dont have to be brilliant, rich, beautiful or perfect. You just have to care.
Responsibilities :
In your job, you will have the ability to make a difference in a patients journey by :
- Greet patients and visitors to the clinic in a prompt, courteous and professional manner; check in patients and inform clinical staff of patient arrival.
- Provide and explain paperwork for the patient to complete prior to examination; collect, proof for completeness, and file patient forms; update demographics and insurance information in the system; collect co-pays and balances.
- Answer, screen, and respond to routine questions.
- Complete patient check-in and out process after examination; schedule returning appointments in accordance with physician and / or office guidelines.
- Record patient cancellations and missed appointments; reschedule appointments; notify appropriate staff of the cancellation and make note in patient chart.
- Provide general administrative support.
Qualifications :
This position allows for all levels of experience.
Minimum Qualifications :
What You Bring to the Team :
The safety of our patients and staff is our top priority. Masks may be requested in all Arizona Oncology facilities regardless of vaccination status. COVID vaccination is recommended.
