What are the responsibilities and job description for the Revenue Cycle Specialist Supervisor position at Arizona Rehab Campus Llc?
JOB DESCRIPTION:
To support the delivery of quality services and the financial goals and objectives of the organization through effective day-to-day management of financial data, and collections. Coordinates Finance Office functions: supervises Revenue Cycle Specialists ensures timely billing and collections on clients accounts. Works well with all departments and physicians in compliance with policies and procedures. Completes all reports necessary on a timely basis.
JOB REQUIREMENTS:
Education: High school diploma or equivalent required.
Experience: Familiarity with business and medical terminology; knowledge of accounting principles; thorough knowledge of insurance billing and collections procedures; sound oral and written communication skills; basic personnel management skills desirable; effective interpersonal skills; ability to concentrate on tasks amidst distractions such as noise and foot traffic; ability to exercise self-control in potentially volatile situations, such as being verbally or physically confronted in a threatening or aggressive manner; problem-solving skills; diplomacy; understanding of health care delivery systems. Ability to maintain information as highly confidential.
KNOWLEDGE/SKILLS:
- Monitors all admissions and day of care of clients as to type of insurance.
- Monitors billing on a weekly basis as to timeliness and accuracy.
- Provides information to clients concerning services performed.
- Aids clients with complaints, questions, and general problems.
- Sets goals and objectives for Finance and monitors progress in meeting goals/objectives.
- Review collections to ensure that proper collection follow-up is being performed.
- Ensures the Accounts Receivable adjustments are done on a timely basis.
- Understands the flow of information from the creation of the charge to the final payment on an account.
- Approves financial arrangements on client accounts.
- Measures, evaluates performance of personnel under supervision. Establishes performance standards and directs departments/units in achieving those standards.
- Assures the timely and efficient verification of insurance benefits of all clients.
- Schedules vacations and personal days to ensure uninterrupted service to clients and to maintain efficiency within the Finances Office. Notifies CFO of any pertinent staff and/or scheduling problems.
- Approves all refunds and then has them approved by the CFO.
- Keeps CFO informed of any problems that require assistance in resolving and seeks guidance when necessary.
