What are the responsibilities and job description for the Office Specialist Sr., WCPH position at Arizona State University?
Department Statement :
For the tenth year in a row, ASU has been named the most innovative school in the nation, recognizing the university's culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond. U.S. News and World Report has named ASU as the most innovative university all nine years the category has existed.
ASU Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, and international development. Our success arises from solutions-focused, interdisciplinary research; an entrepreneurial approach that is embedded in every school and department; and a commitment to transform society in a positive way. To learn more about how Knowledge Enterprise is a place for your career to grow, visit
At KE Staff Support , we are dedicated to building an inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. We value your unique background and perspective, and you may be just the right candidate for this position or other roles on our team.
Working at ASU has additional perks and OUTSTANDING benefits, which include health, dental, and vision insurance plans; life insurance and disability programs; sick leave and holidays; ASU / UA / NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to ASU recreation and cultural activities; and more. To estimate the value of your total compensation, please visit
Job Profile :
Administrative Support Assistant 3 Non-Exempt
Job Family :
Administrative Support
Time Type : Full time
Max Pay - Depends on experience :
25.00 USD Hourly
Job Description :
Salary Range : $20.20 - $25.00 per hour, DOE
Knowledge Enterprise is looking to hire an Office Specialist Senior that will be responsible for managing various administrative tasks. Candidate will be able to respond to non-routine inquiries and explain department services, policies, procedures and rationale for decisions to customers. Must work independently and exercise professional judgement to serve as a knowledgeable and helpful resource. Keep up to date on ASU and departmental policies and procedures to ensure accurate output and processing. Process departmental supply orders and provides general office assistance, such as scanning and filing. Provides solutions to problems presented by customers, colleagues and students, recommends changes to methods or procedures to management, utilizing knowledge of University policy and procedures to ensure accurate actions.
In person, Monday - Friday, 8 : 00am - 5 : 00pm presence required.
Essential Duties :
- General administrative assistance to Knowledge Enterprise offices residing in ISTB7, Walton Center for Planetary Health.
- Work collaboratively across various departments within the University as well as diverse populations and groups.
- Use critical thinking to make decisions and / or analyze data.
- Work collaboratively to achieve objectives.
- Standard Office and Administrative Practices.
- Meeting deadlines in a fast-paced environment.
- Utilizing Microsoft Office (Word, Excel, Powerpoint and Outlook).
- Preparing detailed reports.
- Ordering supplies and inventory.
- Mail, package and delivery acceptance and distribution.
- Submit maintenance requests.
- Support building event engagement.
- Manage desk keys and lock box.
- General customer service FAQ support.
- Updates affected policy / procedure manuals.
- Professional presence and judgement.
- Maintains up-to-date signage for offices, cubicles and mail slots.
- Maintains parking validations and manages distribution and collection.
- Acts as primary contact with outside organizations or other departments utilizing meeting and conference spaces.
- Assists in maintaining department physical key control system.
- Processes key and building requests and maintains accurate inventory.
- Receives, monitors, and responds to inquiries via phone, email and chat while addressing customer needs with empathy and efficiency.
- Other duties assigned.
Desired Qualifications :
Working Environment :
ASU is an inclusive enterprise with a wide variety of work and learning modes, locations, and a
commitment to sustainability, innovation, and employee work-life balance. We are determined to
maintain our position as an employer of choice in a competitive labor market, as such the following
options may be offered dependent on department needs :
Minimum Qualifications :
High School Diploma and three years (3) experience appropriate to the area of assignment / field; OR, Any equivalent combination of experience and / or training from which comparable knowledge, skills and abilities have been achieved.
Driving Requirement :
Driving is not required for this position.
Location : Campus : Tempe
Funding : No Federal Funding
Instructions to Apply
Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO :
9925 / 9925$731.htmld
To be considered, your application must include all of the following attachments :
Note : Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.
Please include all employment information in month / year format (e.g., 6 / 88 to 8 / 94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE : GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.
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Apply before midnight Arizona time :
ASU Statement
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit
Employment Verification Statement
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement
This position is considered safety / security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
Salary : $20 - $25