What are the responsibilities and job description for the Senior Field Service Representative / Driver position at Arjo Inc.?
What moves you?
Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day!
Arjo welcomes people from all backgrounds and walks of life. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. We believe our people make all the difference in cultivating an inclusive, relatable culture that welcomes ideas, encourages innovation, and values belonging.
Our Total Rewards programs reflect who we are as an organization and the value we have in our people. Our programs support our dedication to open communication, ethical behavior and safety, and growth and development of our employees.
· Total Cash – $27-29/hr plus OT and performance bonus
· Benefits – Competitive medical, vision, dental, etc. insurance and award-winning 401k plan.
· Paid time-off – 15d PTO, 12 holidays (8 standard/4 floating), birthday
· Paid Training and Development - We support the development and growth of our employees through constant growth opportunities.
The Sr. Service Consultant provides day-to-day oversight at the Littleton service center and facilitates the delivery, pickup, maintenance, cleaning, and quality processing of Arjo medical equipment.
The selected service professional will assist the Territory Service Manager (TSM) in the oversight Arjo employees – providing work assignments for daily activities and tracking service center metrics.
Also involved in compliance-related activities such as self-inspections and infection control to conform to, support, and enforce all company policies and procedures.
Full-time schedule: Mon-Fri / 7am-3:30pm
Other Day-to-Day Functions:
- Facilitate Littleton/Denver team’s delivery and placement of critical care medical equipment in area hospitals.
- Lead internal and external audits
- Inventory of products and parts for the service center. Monthly asset inventories within the service center.
- Drive a company fleet vehicle (box truck or van) to conduct field activities as needed.
- Participate in on-call and holiday work requirements as needed
- Assist in preparation and distribution of required reports.
QUALIFICATIONS:
- High School Diploma or GED required; Associate’s or Bachelor’s Degree preferred
- Demonstrated ability to supervise employees and manage change and multiple priorities.
- Demonstrated customer service skills.
- Must be able to complete and pass a DOT physical and ensure ongoing compliance to all DOT requirements while actively employed in this position.
- Must travel as required to customer sites (overnight travel amount will vary depending on the territories to be covered).
- Valid state driver’s license and a clean driving record.
- Intermediate experience in Microsoft Office.
Job Type: Full-time
Pay: $27.00 - $29.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
Education:
- High school or equivalent (Required)
Experience:
- customer-facing: 5 years (Required)
- formal leadership: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $27 - $29
