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Customer Service Representative

ARK Distributing
Des Moines, IA Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 4/26/2025

Job Description

Job Description

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional support to our customers, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills and a passion for delivering outstanding customer service.

Responsibilities

  • Assist customers with product information.
  • Maintain accurate records of customer interactions and transactions.
  • Process sales transactions and handle cash with precision.
  • Collaborate with team members to resolve complex customer issues.
  • Uphold company policies and procedures while providing excellent service.

Skills

  • Proven experience in customer support or a related field.
  • Strong and excellent verbal communication skills.
  • Ability to type efficiently while communicating with customers.
  • Familiarity with sales process procedures.
  • Strong problem-solving skills with the ability to think critically under pressure.
  • A positive attitude and a commitment to providing exceptional customer service.
  • Join our team as a Customer Service Representative, where you can make a difference by helping customers navigate their experiences with our products and services!

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