Hotel Night Auditor

Job Summary
We are seeking a detail-oriented and customer-focused Night Auditor to join our team at a premier resort. The Night Auditor plays a critical role in ensuring the smooth operation of the front desk during overnight hours, providing exceptional guest services while maintaining accurate financial records. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

• Perform nightly audits of all financial transactions and ensure accuracy in reporting.
• Manage front desk operations, including check-ins and check-outs for guests.
• Provide excellent guest services by addressing inquiries, resolving issues, and ensuring a pleasant stay.
• Maintain knowledge of hotel policies, procedures, and local attractions to assist guests effectively.
• Handle phone systems efficiently, responding to calls promptly and professionally.
• Prepare daily reports summarizing hotel operations and financial transactions.
• Collaborate with other departments to ensure guest satisfaction and operational efficiency.
• Ensure the security of the hotel premises during overnight shifts.

Qualifications

• Previous experience in hotel management or hospitality management is preferred.
• Strong front desk experience with a focus on guest services in a resort or hotel setting.
• Excellent phone etiquette and communication skills; bilingual or multilingual abilities are a plus.
• Familiarity with phone systems and hotel management software is advantageous.
• Ability to work independently during night shifts while maintaining attention to detail.
• Strong problem-solving skills and the ability to remain calm under pressure.
• A commitment to providing outstanding hospitality experiences for all guests.

Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational success of our resort.

Job Type: Full-time

Pay: From $11.50 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overnight shift

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Georgetown, SC 29440 (Required)

Ability to Relocate:

• Georgetown, SC 29440: Relocate before starting work (Required)

Work Location: In person

Salary : $12