Information Technology Quality Assurance Analyst

Title: IT Quality Analyst

Duration: 2 years

Work Location: 3 days remote and 2 days at 1800 Washington Boulevard Baltimore, MD 21230.

Wednesday is a mandatory in-office day.

In-person interview mandatory. No exceptions.

Candidates MUST have Specialized Experience and Preferred Qualifications, including other

experiences as per Job description.

Need candidate’s resume, visa copy, DL, degree certificate(s) and other professional certificates and three references. No exceptions.

The IT Quality Analyst assists the Project Management Office primarily with designing, developing, and executing automated test scripts in accordance with the Agile project methodology. In addition, the IT Quality Analyst will also assist the Project Management Office in the development, implementation and monitoring of MITDP project throughout the department to ensure that project activities meet stakeholder defined requirements. The incumbent in this position will recommend new standards, methods of operation, and technologies to the Director of Projects / Project Manager to improve how the agency accomplishes its Online portal project mission.

An IT Automation Tester is responsible for designing, developing, and executing automated test scripts to ensure that software applications meet specified requirements and function as expected. Below are the typical job duties of an IT Automation Tester.

Duties/Responsibilities: Include but are not limited to the following:

• Create automated test scripts using tools such as Selenium, JUnit, TestNG, or other automation

frameworks.

• Continuously improve existing automation frameworks to increase test coverage and efficiency.

• Follow best practices for coding, version control, and test case management to ensure high

quality automated tests.

• Work with QA teams, developers, and business analysts to develop and implement test plans that

align with project goals.

• Identify test cases that are suitable for automation and prioritize them based on project timelines

and criticality.

• Establish a strategy for automating test cases across different layers of the application, including

unit, integration, and end-to-end testing.

• Identify issues uncovered during testing and log them into a defect tracking system (e.g., TFS,

Azure Devops, JIRA, Bugzilla).

• Work closely with developers to reproduce, diagnose, and resolve defects.

• Re-run automated tests to verify that defects have been fixed and that no new issues have been

introduced.

• Ensure that automated tests are integrated into CI/CD pipelines, enabling continuous testing and

faster feedback loops.

• Ensure that test environments are stable and configured correctly for automated testing.

• Collaborate with DevOps teams to maintain and optimize CI/CD processes, ensuring smooth

automation execution.

• Collaborate with developers, business analysts, project managers, and other QA team members to

ensure alignment on testing goals and methodologies.

• Engage in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives to

provide updates on automation testing progress and challenges.

• Develop, maintain, and manage test data required for automated test execution.

• Ensure that test data is consistent and valid across different test environments.

• Clearly communicate test results, risks, and issues to stakeholders.

• Research and evaluate new tools and technologies that can improve automation testing processes.

• Install, configure, and manage automation tools and related software.

• Keep up to date with the latest trends, tools, and technologies in test automation and software

testing.

• Develop automated scripts for performance and load testing using tools like JMeter or

LoadRunner.

• Collect and analyze performance metrics to identify bottlenecks and optimize system

performance.

• Identify risks related to test automation, such as false positives/negatives, and work on mitigating

them.

• Suggest process improvements to reduce risks and enhance the effectiveness of automated

testing.

• Provide training and mentorship to junior testers or other team members on automation tools and

best practices.

• Share knowledge and insights on automation techniques and methodologies within the team.

• Maintain comprehensive documentation for automated test scripts, frameworks, and test

execution processes.

• Ensure that automated test cases are documented in a test case management system and kept up to date with application changes.

Required Experience

• They have 2-4 years of hands-on experience in automation testing, where they were responsible

for developing, maintaining, and executing automated test scripts using tools like Selenium,

JUnit, TestNG, or similar.

• Involved in integrating automated tests into CI/CD pipelines using tools like Jenkins, GitLab CI,

or CircleCI.

• Proficient in at least one programming or scripting language, such as Java, Python, C#, or

JavaScript, used for writing automated test scripts.

• Hands-on experience with automation tools and frameworks like Selenium, Appium, TestNG,

JUnit, Cucumber, or Cypress.

• Familiar with test management tools such as TFS, Azure DevOps, JIRA, HP ALM, TestRail, or

Zephyr for tracking test cases and defects.

• Experience with version control systems like Git for managing code repositories.

• Basic understanding of SQL and database concepts to create, manipulate, and query test data.

• Experience with API testing tools like Postman, RestAssured, or SoapUI for automating API and

web service tests.

• Worked in Agile or Scrum teams, participating in sprints, stand-ups, and retrospectives, and

aligning test activities with the Agile process.

• Familiarity with TDD practices where test cases are written before code development begins.

• Experience using BDD frameworks like Cucumber or SpecFlow to write test cases in Gherkin

language, promoting collaboration between developers, testers, and business stakeholders.

• Strong analytical skills to identify test scenarios, design test cases, and diagnose issues

effectively.

• High attention to detail in creating and executing test cases, ensuring that all edge cases and

scenarios are covered.

• Ability to clearly communicate findings, issues, and solutions to both technical and non-technical

stakeholders.

• Experience working in cross-functional teams, collaborating closely with developers, business

analysts, and product owners.

• Experience in conducting end-to-end automated testing for web or mobile applications, covering

UI, API, and backend systems.

• Exposure to performance testing tools like JMeter or LoadRunner for automating load and stress

tests.

• Experience in automating tests for multiple browsers (Chrome, Firefox, Safari) and platforms

(Windows, Mac, mobile OS) to ensure compatibility.

• Actively keeps up with the latest trends and advancements in test automation tools, techniques,

and methodologies.

Preferred Experience

• Experience in Service Now is a plus.

• Knowledge of State Government policies and practices.

• Knowledge of Payment Portal implementation with FMIS Integration.