What are the responsibilities and job description for the Instructional Designer (Digital Media) position at ARK Solutions Inc.?
Title: Technical Trainer (Digital Media Designer)
Location: - Ocoee, FL 34761 (Onsite)
Hire Type: Contract
General Characteristics:
Responsible for the creation, and delivery of training and development programs to all levels of end-users and IT professionals. Involved in training needs assessment process and vendor selection. Works closely with both IT and the business to understand system and training needs for applications and packages supported.
Develops documentation for custom applications and packaged applications, using a variety of mediums as needed. Designs training programs, classes, workshops, and Computer Based Training (CBT) and on-line help. Delivers training to a variety of audiences, understanding and applying adult learning principles.
More junior position works on and delivers training programs for standard packages and productivity tools (e.g., Word, Excel, e-mail). More senior position delivers technical training to IT professionals, and requires in-depth knowledge and experience in the systems/applications/programming languages supported (e.g., Oracle, NT, C ).
Position Summary:
The Digital Media & Training Designer enhances training and digital media content by combining creative design with technical skills. This role involves revising instructional materials for e-learning and instructor-led courses, creating digital media assets, troubleshooting technical issues, and ensuring alignment with standards across training and web platforms
Duties & Responsibilities:
Revise and enhance in-house instructional materials, including training guides, lesson plans, and visual aids for e-learning, instructor-led, and self-paced formats.
Producing media content, user interface design, and other specifications to meet diverse needs, including but not limited to photography, videography, and audio production.
Develop digital media and training assets using approved applications to deliver engaging experiences.
Collaborate with Subject Matter Experts (SMEs) to ensure materials align with the organization's mission, vision, and values.
Research and implement the latest trends in talent development, instructional design, and learning theory.
Ensure visual assets and training content align with organizational branding and maintain a cohesive style.
Translate business requirements into media assets to meet objectives.
Coordinate digital media development and ensure integration across technologies.
Maintain and organize training libraries in cloud storage.
Evaluate and recommend tools to produce and enhance digital media content.
Develop prototypes and gather user feedback to improve usability.
Adhere to project timelines and provide regular updates to leadership and stakeholders.
Participate in team projects, providing improvement recommendations based on feedback.
Knowledge, Skills, and Abilities:
Knowledge of instructional design theories and training programs.
Knowledge of digital media development tools, internet applications, and user interface design.
Skilled in digital media authoring tools such as Adobe Applications (Creative Cloud, Captivate), Articulate 360, and 3D visualization software at an intermediate to expert level.
Skilled in cloud file management.
Skilled in Microsoft Office products (Word, Excel, PowerPoint, SharePoint, Power BI, etc.).
Ability to manage multiple tasks, prioritize effectively, and work independently.
Good verbal and written communication skills, with the ability to convey technical concepts clearly.
Ability to maintain effective working relationships and work as part of a collaborative team.
Strong organizational and time management skills, with attention to detail.
Ability to lift up to 25 pounds and travel as required for the role.
Education:
Bachelor 's Degree in Computer Science, Information Systems, or other related fields. Or equivalent work experience.
Experience:
A minimum of 3 years of Training (including IT course development and delivery) experience.
Complexity:
Intermediate professional level role. Works independently or on multiple IT training projects as a project team member, occasionally as a project leader. Works on small to large, complex IT training projects that require increased skill in multiple technical environments and knowledge of a specific business area. May coach more junior staff.
Job Type: Contract
Pay: $35.00 - $38.00 per hour
Schedule:
- 8 hour shift
Experience:
- Training: 3 years (Required)
- Instructional design: 2 years (Required)
- Digital Media: 1 year (Required)
Location:
- Ocoee, FL 34761 (Required)
Work Location: In person
Salary : $35 - $38