What are the responsibilities and job description for the SERVICE & INSPECTIONS CONTRACT MANAGER position at ARK Systems, Incorporated?
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Service & Inspections Contract Manager
Department : Service
Location : Silver Spring, MD
START YOUR APPLICATION (https : / / apply.hrmdirect.com / resumedirect / ApplyOnline / Apply.aspx?req_id=2979951&source=2979951-CJB-0)
Join our Team as a Service & Inspections Contract Manager!
Are you a leader experienced in alarm systems inspections and looking to advance your career with a reputable company? We have an exciting opportunity for a skilled Fire Alarm Testing & Inspections Manager to join our team.
What you bring :
Customer relations training / experience / skills.
Experience supervising, coaching and developing staff.
Field electronic experience preferred, but not required.
Good oral / written communication skills are necessary. Must be able to work in a high volume / fast paced environment and handle multiple tasks.
Work requires continual attention to detail in scheduling, establishing priorities, and meeting deadlines.
What we offer :
Proven industry experience (40 years)
Uniforms / Uniform Assistance
Education Assistance
Opportunity for Growth
Medical Insurance
Vision Insurance
Dental Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Plan
Life Insurance
9 Paid Holidays
Paid Vacation and Sick Leave
Employee Referral Program
PROFILE :
The Service & Inspections Contract Manager is in charge of coordinating and managing Inspections Contracts for Life Safety Systems. Responsibilities include scheduling and managing inspectors, as well as sub-contractors.
Duties / Responsibilities :
Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned (system inspectors and administrative assistants).
Maintain a qualified staff. (hiring, training, coaching, progressive discipline, etc.).
Communicate areas of accountability and performance expected of personnel assigned.
Determine standards of performance as a basis to review the progress of personnel assigned.
Recommend salary adjustments, transfers, promotions, and dismissals
Ensure proper training of personnel assigned.
Foster a cooperative and harmonious climate conducive to maximizing employee morale and productivity.
Schedule testing of Fire, Security, and other electronic systems as required.
Schedule sub-contractors for system inspections.
Communicate with new customers on contractual work.
Enter new accounts online and modify information on existing accounts.
Ensure customer satisfaction on all contractual agreements.
Verify proper completion of certification work with inspectors.
Assist and coordinate with the service department on system deficiencies.
Monitor and maintain efficiency and cost control.
Monitor work in process.
Maintain the company and departments assets.
All other duties as assigned
Education & Experience :
Requires 3-5 years of fire life safety management experience, preferred.
NICET and other related industry experience / certifications preferred, but not required.
Proficient computer skills.
Fluent knowledge of MS Office Suite.
Experience with inspections reporting tools, such as BR and Vista by Viewpoint.
AA Degree or equivalent.
Join Us : If you are looking to build your career in the alarm systems industry and contribute to a team-oriented environment, we invite you to apply. Take the next step as a Fire Alarm Testing & Inspections Manager by submitting your resume today.
ARK Systems is an Equal Opportunity Employer M / F / V / D are encouraged to apply.
START YOUR APPLICATION (https : / / apply.hrmdirect.com / resumedirect / ApplyOnline / Apply.aspx?req_id=2979951&source=2979951-CJB-0)
