Demo

Systems Analyst I

Arkansas Children's Research Institute
Little Rock, AR Full Time
POSTED ON 4/7/2025
AVAILABLE BEFORE 6/7/2025

Job Details

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( search the "Find Jobs" report.

Work Shift:
Day Shift

Time Type:
Full time

Department:
CC017133 Business Applications

Summary:
The Systems Analyst I serves as an application specialist who uses basic knowledge, clinical, financial, or information technology experience to develop, establish, and maintain computer application solutions. Collaborates with customers, vendors, and other IT professionals to meet challenges in order to maximize efficiency and achieve quality outcomes. Uses understanding of system integration to ensure that other systems and modules will work in harmony with their supported applications. Successfully completes basic work assignments that are multi-disciplinary, multi-application oriented, and may require new and unique approaches with a varied group of people.

Additional Information:

Required Education:
Associate Degree or Equivalent Experience

Recommended Education:

Required Work Experience:
Entry Level - Experience not Required.

Recommended Work Experience:
IS - Direct_2 years Healthcare environment

Required Certifications:

Recommended Certifications:
Application Certifications specific to Assigned Roles -

Description

1. Works closely with users to provide a stable and reliable system and maintaining a high level of customer service.

2. Provides timely and courteous end user support.

3. Acts as the first level of support for the applications assigned.

4. Assists trainers in the development of training material related to supported applications.

5. Performs in-depth analysis, troubleshooting, and root cause analysis of system issues and uses critical thinking and resources to solve application issues.

6. Analyzes and tests new functionality in releases to determine application viability and integrity.

7. Provides regular maintenance to navigators, flow sheets, and all other application components.

8. Maintains appropriate system documentation and audits.

9. Provides on-site and phone support as necessary.

10. Adheres to change control process.

11. Communicates with customers, peers, and supervisors to provide status of current projects or problems.

12. Attends and engages in department meetings.

13. May require valid driver's license and insurance if role requires.

14. May require maintenance of inventory records pertaining to equipment location, repair and maintenance.

15. Performs other duties as assigned.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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