Dispatcher

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Work Shift:

Night Shift

Time Type:

Full time

Department:

CC014051 Angel One Aviation

Summary:

Angel One Transport, Full Time, 6:45p-7:15a (Previous dispatch or first responder experience preferred)

The Dispatcher receives and coordinates all ground and air medical communications involving medical transports into AC. It is essential that the Angel One Communications Center be organized in order to provide prompt and efficient flow of information to all aspects of transport.

Additional Information:

#AC2025

Required Education:

Recommended Education:

High school diploma or general education degree (GED)

Required Work Experience:

Related Field - 2 years of experience

Recommended Work Experience:

Transport - 2 years of experience

Required Certifications:

Transport - EMT - Basic must be obtained within 2 years of date of hire or eligibility - Arkansas Children's Hospital, Transport - EMT - Basic - National - Arkansas Children's Hospital

Recommended Certifications:

International Association of Medical Transport Communications Specialist - IAMTCS

Description

• Maintains overall situational awareness during transports communicating information between all parties.
• Acts as a liaison between the medical, aviation, and ground components to ensure safe decision making during transport.
• Accurately completes all documentation and ensures its accuracy throughout the transport.
• Promptly and professionally answers all telephone and radio traffic.
• Accurately relays information from a referring physician/staff member to AC staff. Regularly updates the referring facility of the estimated time of arrival (ETA) and potential delays.
• Communicates with the referring facility to provide arrival times, coordination of ground transportation as needed, and to request all admissions information.
• Performs administrative duties such as maintaining petty cash records, update department team schedules and maintains daily schedules for transport team, ICU physicians and on call staff.
• Maintains a working knowledge of aviation as it relates to medical transport including airports, weather, and navigational concepts, road conditions, possible traffic delays, and approaching severe weather.
• Monitors airspace in and around AC to provide a safe environment and coordinates all departures and arrivals including visiting aircraft. Relays aircraft status to all inbound/outbound aircraft to ensure situational awareness.
• Relays information concerning NOTAMS and PIREPS which are received into the Communication Center.
• Coordinates the use of fixed wing aircraft by Angel One team members. Coordinates all ground ambulance transportation needed between the airport and the referring facility.
• Performs other duties as assisgned.