What are the responsibilities and job description for the Assessment and Compliance Specialist position at Arkansas Colleges of Health Education (ACHE)?
Assessment and Compliance Specialist
JOB SUMMARY
The Assessment and Compliance Specialist accesses and uses accurate and reliable data to support data-informed decision making. This position is responsible for extracting, verifying, and populating a wide range of data to support institutional effectiveness initiatives. Reporting to the Academic Success and Assessment Services Coordinator, the Assessment and Compliance Specialist plays a vital role in maintaining high standards of data quality, tracking progress on institutional goals, and facilitating compliance with accreditation standards and regulatory guidelines.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Support data and information needs under the guidance of the Academic Success and Assessment Services Coordinator by regularly utilizing institutional data to perform extraction and verification of results to prepare institutional responses of the highest quality and accuracy in response to external and internal demands.
- Support faculty and students related to curricular and assessment processes including scheduling, proctoring, room security and executing testing policies and protocols.
- Gather and refine data about various aspects of the institution in support of information and research needs for planning and policy-making decisions, exhibiting careful thought and an understanding of the data.
- Become familiar with definitions, specifications, and procedures to complete federal, state and system reporting requirements in an accurate and timely manner.
- Support the MSPE process by compiling the necessary data into a spreadsheet and reporting necessary information to the Academic Success and Assessment Services Coordinator on a regular basis.
- Assist in preparing compliance and accreditation reports, monitoring submission deadlines, and verifying data accuracy.
- Support the Academic Success and Assessment Services Coordinator in the course and faculty evaluation process.
- Clean, prepare, and validate data from CAS, EMP, and SIS systems to ensure high-quality data integration, supporting accurate reporting for ADHE, IPEDS, and accreditation purposes.
- Report data discrepancies to the Academic Success and Assessment Services Coordinator.
- Compile data and create and maintain databases necessary for reporting and institutional needs.
- Participate in the coordination of accreditation documents, institutional surveys, and data requested by federal, state, and other external agencies.
- Coordinate and monitor student absences, ensuring accurate tracking and documentation. Facilitate the scheduling of makeup exams, working closely with faculty and students to ensure timely and efficient completion.
- Coordinate with program designees to manage the setup and administration of course and faculty evaluations.
- Edit student ExamSoft database users.
- Responsible for syncing the ARCOM and MSB courses from Canvas to ExamSoft.
- Collect the information necessary for graduation, trend, licensure exams, and retention analysis.
- Other duties as assigned by the Academic Success and Assessment Services Coordinator or their designee.
QUALIFICATIONS AND CREDENTIALS
Education and Experience
Minimum Qualifications
- High School Diploma or equivalent
- Bachelor’s degree preferred or equivalent experience.
- 2 or more years of experience working with research, analytics, or data systems preferably in a higher education system, and/or evidence of potential in data retrieval and processing in academic work/degree, and/or demonstration of skills preferred.
Preferred Qualifications
- Masters degree preferred
- Working knowledge and experience with relational databases and their associated data query tools and SQL preferred
- Ability and willingness to learn new tools and technologies, specifically in data analysis and data visualization.
- Experience with the Colleague enterprise software platform preferred.
- Excellent oral and written communication, organizational and problem-solving skills, and the ability to work independently with minimal supervision.
- Creativity, with a passion for supporting a collaborative work environment.
- Commitment to work effectively with a diverse group of faculty, students, administrators, staff, and others.
- Ability to maintain a professional and tactful approach in all interactions.
- Enthusiastic service orientation with sensitivity to the needs of users at all skill levels. The ability to convey technical information to a non-technical audience is essential.
Required knowledge, skills, and abilities
- Demonstrate proficiency in computer skills, i.e. Microsoft 365.
- Demonstrate proficiency with testing platforms.
- Display professionalism for the institution in all communication and interaction.
- Ability to maintain confidentiality and privacy.
- Ability to handle multiple tasks simultaneously and to work in a high-volume, fast-paced, goal-oriented atmosphere, both independently and as part of a unified team.
- Excellent interpersonal skills.
- Ability to prioritize and organize assignments.
- Strong organizational skills with attention to detail.
- Self-directed.
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
Communication and Comprehension
ACHE is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodations when necessary. The following are essential abilities and physical requirements for all positions at the college.
- Ability to orally communicate effectively with others with strong interpersonal skills and customer service orientation.
- Ability to work cooperatively with colleagues and supervisory staffs at all levels.
- Ability to understand oral and written information, using the English language, and organize thoughts and ideas into effective forms of communication.
- Ability to make decisions which range from moderate to a significant impact on the immediate work environment, as well as outside contributors.
- Possess public communication skills that allow professional representation of ACHE to a variety of business and community customers and associates.
- Strong organizational skills.
Problem Solving
- Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
- Expertise in negotiation.
Physical and Sensory Abilities
- May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
- May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to pens, pencils, calculators, computer keyboards, telephone, etc.
- May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.
- May require significant travel or work away from campus.
- Requires attendance at events representing ACHE both within as well as outside of the college setting.
- Frequently required to work at a desk, conference table or in meetings of various configurations.
- Frequently required to see for purposes of reading matter.
- Frequently required to hear and understand speech at normal levels.
- Occasionally required to lift items in a normal office environment.
- Frequently required to operate office and presentation equipment.
If you need assistance in the application process because of a disability, or any other reason, please contact Vicki Broadaway, Vice President of Human Resources, at 479.308.2287 or vicki.broadaway@achehealth.edu.
Arkansas Colleges of Health Education is an equal opportunity employer.
