What are the responsibilities and job description for the Housing and Asset Manager position at Arkansas Colleges of Health Education (ACHE)?
Housing and Asset Manager
JOB SUMMARY
The Housing and Asset Manager must ensure that the ACHE properties are optimally managed by reviewing rental agreements, monitoring housing expenditures, as well as collecting payments. The Housing and Asset Manager position focuses on enhancing the quality of life on the ACHE campus, including fostering a healthy living environment and being attentive to safety and security. The Housing and Asset Manager must be flexible enough to assume a variety of roles as determined by the changing needs of the campus. It is imperative that the Housing and Asset Manager be able to relate well to others and handle administrative responsibilities.
ESSENTIAL FUNCTIONS AND RESPONSBILITIES
- Act as the main point of contact for tenants, providing assistance and support at any time.
- Manage tenant inquiries, complaints, and requests with professionalism and efficiency.
- Overseeing maintenance workers, cleaning crews, contractors and groundskeepers when needed.
- Keeping records of occupancy rates, lease expiration dates and work orders.
- Handle tenants move-in and move-outs smoothly.
- Ensure properties are well-maintained and comply with safety regulations.
- Coordinate routine and emergency maintenance repairs
- Frequently check work orders and the housing phone for texts or needs tenants may have, including nights and weekends
- Act as main point of contact for all ACHE Property Owners Associations.
- Coordinates and facilitates all community outlet related events in common areas of ACHE campus.
- Create and continually update content across multiple social media channels (ex: posts, videos, stories) to promote The Village at Heritage events and businesses.
- Continually update The Village at Heritage website.
- Assists with management of ACHE Fitness Lab.
- Performs related duties as assigned by a supervisor.
QUALIFICATIONS AND CREDENTIALS
Education and Experience
Minimum Qualifications
- Two-Four years of experience in asset/property management or equivalent experience
- Leadership and management experience
- Strong organizational and time-management skills
- Must have strong computer skills and the ability to learn new software applications.
Preferred Qualifications
- Bachelor's Degree
- Five years of experience in property/asset management or student services
- Previous experience in higher education
Required knowledge, skills, and abilities
- Demonstrate proficiency in office management and computer skills, i.e. Microsoft Office.
- Ability to maintain confidentiality and privacy
- Display professionalism for the college in all communication and interaction
- Ability to prioritize and organize numerous and varied assignments
- Demonstrates a high degree of ethical behavior and adheres to the standards and policies of the Arkansas Colleges of Health Education
- Ability to work on weekends and holidays
- Ability to work events outside normal business hours
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
Communication and Comprehension
ACHE is in full compliance with American with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the college.
- Ability to orally communicate effectively with others with strong interpersonal skills and customer service orientation
- Ability to work cooperatively as a team with colleagues and supervisory staff at all levels
- Ability to understand oral and written information, using the English language, and organize thoughts and ideas into effective forms of communication
- Ability to handle confrontational situations and situations requiring negotiation
- Strong organizational skills
Problem Solving
- Able to reason, analyze information and apply judgement in order to solve problems of both routine and complex nature
- Expertise in negotiation
Physical and Sensory Abilities
- May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties
- May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to pens, pencils, calculators, computer keyboards, telephone, etc.
- May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.
- Frequently required to work at a desk, conference table or in meetings of various configurations.
- Occasionally required to lift items in a normal office environment.
- Frequently required to hear and understand speech at normal levels
- Frequently required to operate office equipment
If you need assistance in the application process because of a disability, or any other reason, please contact Vicki Broadaway, Vice President of Human Resources, at 479.308.2287 or vicki.broadaway@achehealth.edu.
Arkansas Colleges of Health Education is an equal opportunity employer.
