What are the responsibilities and job description for the Systems Clerk Representative position at Arkansas Democrat-Gazette?
Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a professional and efficient manner.
Responsibilities:
- Respond to customer inquiries via phone and email
- Provide information about products and services
- Process New Start orders
- Upsell products or services to customers when appropriate
- Perform data entry tasks accurately and efficiently
- Analyze customer feedback to improve service quality
- Maintain a high level of customer etiquette at all times
Qualifications:
- Previous experience in a customer service or Systems Clerk role
- Excellent communication skills in English
- Strong analytical skills to assess customer needs effectively
- Proficient in data entry and CRM software
- Must type a minimum of 35 words per minute.
This position offers competitive pay, opportunities for career growth, and a supportive work environment. If you are a dedicated individual with a passion for delivering top-notch customer service, we would love to hear from you!
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Little Rock, AR 72201 (Required)
Ability to Relocate:
- Little Rock, AR 72201: Relocate before starting work (Required)
Work Location: In person
Salary : $15
