What are the responsibilities and job description for the Healthcare Partnerships Specialist position at Arkansas Health & Wellness?
Company Overview
Arkansas Health & Wellness is a diversified national organization dedicated to transforming the health of our communities. Our company overview emphasizes the importance of workplace flexibility and offers a fresh perspective on job satisfaction.
About the Job
The Quality Improvement Liaison position requires a highly motivated individual with excellent communication and presentation skills. This role involves collaborating with plan providers to share quality performance indicators and best practices, developing and maintaining relationships with healthcare providers across all product lines, conducting telephonic outreach to members, and performing other duties as assigned.
Key Responsibilities
- Collaborate with plan providers to share quality performance indicators and best practices
- Develop and maintain relationships with healthcare providers across all product lines
- Conduct telephonic outreach to members to encourage them to visit their physicians and close quality care gaps
Requirements
To be successful in this role, you'll need:
- A high school diploma or equivalent; an associate's degree is preferred
- At least 2 years of experience in clinical and member experience quality
- Driver's license required; pharmacy technician, medical assistant, licensed vocational nurse, licensed practical nurse, or social work licensure is preferred
- Experience working with HEDIS measures and familiarity with Microsoft Excel, Power BI, and the broader Microsoft Office Suite
Benefits
As a valued member of our team, you'll enjoy:
- Competitive pay
- Health insurance
- 401K and stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- A flexible approach to work with remote, hybrid, field, or office work schedules
