What are the responsibilities and job description for the Quality Improvement Liaison position at Arkansas Health & Wellness?
Job Overview
At Arkansas Health & Wellness, we're on a mission to transform the health of our communities. As a Quality Improvement Liaison, you'll play a vital role in connecting with healthcare providers to drive quality initiatives and improve patient outcomes.
About the Role
This is an exciting opportunity for a motivated individual to join our team as a Quality Improvement Liaison. In this role, you'll be responsible for:
- Collaborating with plan providers to share quality performance indicators and best practices
- Developing and maintaining relationships with healthcare providers across all product lines
- Conducting telephonic outreach to members to encourage them to visit their physicians and close quality care gaps
- Performing other duties as assigned
Requirements
To be successful in this role, you'll need:
- A high school diploma or equivalent; an associate's degree is preferred
- At least 2 years of experience in clinical and member experience quality
- Driver's license required; pharmacy technician, medical assistant, licensed vocational nurse, licensed practical nurse, or social work licensure is preferred
- Experience working with HEDIS measures and familiarity with Microsoft Excel, Power BI, and the broader Microsoft Office Suite
What We Offer
As a valued member of our team, you'll enjoy:
- Competitive pay
- Health insurance
- 401K and stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- A flexible approach to work with remote, hybrid, field, or office work schedules
