What are the responsibilities and job description for the Associate Director of Institutional Research position at Arkansas State University - Newport?
Associate Director of Institutional Research (Remote)
The Associate Director of Institutional Research works directly with the Director of Institutional Research and Effectiveness to move the institution forward in accessing and using accurate and reliable data to become a data-informed decision-making institution.
Key Responsibilities
- Develop, document, and maintain processes and procedures for institutional data quality and integrity including data definitions.
- Collaborate with other departments and personnel to create and enforce data standards, definitions, coding, and internal reporting.
- Assist the Director in gathering, preparing, and submitting data to federal, state, system, and ad-hoc reporting entities.
- Validate and report data to the National Student Clearinghouse.
- Aid in the continuous improvement of IR/IE processes to build scalable and sustainable processes for the future.
- Work as a strategic thought partner across campus to encourage data literacy and data-informed decision-making.
- Communicate with institutional employees to understand business reporting needs and develop reports for self-service data in ARGOS.
- Provide training and technical support to institutional employees on customized reporting tools and various work processes.
- Actively participate in the Institutional Research (IR) community by attending professional development opportunities, assuming leadership roles when appropriate, and maintaining current knowledge of IR best practices and relevant government policies.
Requirements
- Bachelor's degree in mathematics, economics, computer science, information management, or statistics from an accredited institution of higher education and a minimum of 2 years of experience or an equivalent combination of education and experience.
- Higher Education experience preferred.
- Required knowledge of process and data modeling, data architectural development methodology, and working knowledge of Oracle databases.
- Demonstrate competence in systems analysis and design and the ability to quickly learn and apply technologies.
- Effectively communicate complex data clearly and effectively to individuals and groups. Write reports, correspondence, and procedure manuals so others will understand; effectively present information and respond to questions from stakeholders.
- Solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, or diagram formats.
- Under the direction of the Director of Institutional Research and Effectiveness, work within institutional policies and general directives. Refers specific cases to supervisor when clarification or interpretation of the organization's policy when needed.
- Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work as well as confidentiality for sensitive data.
- Responsibility of self-paced work in a remote environment.
- Perform work operations which permit frequent opportunity for decision-making of minor importance which would affect the work operations of the organization and the organization's customers.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Embrace life-long learning to contribute to the team's success and remain adaptable by staying current with industry trends, developing new skills, and seeking opportunities for professional growth.
Software Skills Required
- Intermediate: Microsoft Office Suite
- Advanced: Microsoft Excel, SQL, Coding Languages (e.g., Python, R), Oracle Database, Business Analytics tools
