What are the responsibilities and job description for the Emergency Management Technician position at Arkansas State University?
Job Description:
Company Overview: We are a leading institution in higher education, committed to providing innovative solutions for our students, faculty, and staff. Our team is passionate about creating a safe and supportive environment, and we invite you to join us in this mission.
Job Summary: The Emergency Management Specialist plays a critical role in maintaining the safety and security of our campus community. This role requires a highly skilled and experienced individual who can manage and maintain various systems, provide technical support, and collaborate with stakeholders to achieve our goals.
Key Responsibilities:
• Provide tier one support for IT-related services utilized by UPD and EM departments.
• Manage and maintain security camera operations, emergency phone installations, panic buttons, access control readers, and access control modules.
• Oversee IT maintenance budget and contracts for UPD/EM technologies.
• Assist with installation and support for all security-related technologies across campus.
• Perform preventative maintenance to ensure updated systems.
Required Skills and Qualifications:
• Proven experience in Microsoft or Mac OS environments.
• Strong understanding of basic network operations and audio/video devices.
• Excellent diagnostic and problem-solving skills.
• Ability to install and configure various hardware and software.
• Physical ability to work in tight spaces, lift over 25 lbs., and perform other duties as required.
• Great customer service attitude, clear communication skills, attention to detail, and flexibility.
Benefits:
The successful candidate will enjoy a competitive salary, regular working hours, and opportunities for professional growth and development within a dynamic organization.
Company Overview: We are a leading institution in higher education, committed to providing innovative solutions for our students, faculty, and staff. Our team is passionate about creating a safe and supportive environment, and we invite you to join us in this mission.
Job Summary: The Emergency Management Specialist plays a critical role in maintaining the safety and security of our campus community. This role requires a highly skilled and experienced individual who can manage and maintain various systems, provide technical support, and collaborate with stakeholders to achieve our goals.
Key Responsibilities:
• Provide tier one support for IT-related services utilized by UPD and EM departments.
• Manage and maintain security camera operations, emergency phone installations, panic buttons, access control readers, and access control modules.
• Oversee IT maintenance budget and contracts for UPD/EM technologies.
• Assist with installation and support for all security-related technologies across campus.
• Perform preventative maintenance to ensure updated systems.
Required Skills and Qualifications:
• Proven experience in Microsoft or Mac OS environments.
• Strong understanding of basic network operations and audio/video devices.
• Excellent diagnostic and problem-solving skills.
• Ability to install and configure various hardware and software.
• Physical ability to work in tight spaces, lift over 25 lbs., and perform other duties as required.
• Great customer service attitude, clear communication skills, attention to detail, and flexibility.
Benefits:
The successful candidate will enjoy a competitive salary, regular working hours, and opportunities for professional growth and development within a dynamic organization.