Senior Solutions Consultant (West Coast)

Job Description

Job Description

The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2023 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, India, and Argentina. Arkose Labs protects enterprises from cybercrime and abuse.

Position Summary

Arkose Labs is looking for an experienced Senior Solution Consultant to join our team and help us on our quest to bankrupt the business of fraud. This Solution Consultant will support our West Coast and APJ Sales Team to achieve their goals by supporting technical customer conversations, leading proof of concepts and driving deals to technical win and closure.

Each member of The Solution Consulting team actively contributes toward achieving our goals. We are dedicated, respectful, and have the highest standards of ethics and integrity. We rise to the challenge, take ownership and strive to win a positive outcome. The team harnesses a fun, positive, and collaborative environment. We are devoted to a long-term commitment to development and growth that encourages each of us to realize our potential.

As a product expert, you will have a comprehensive understanding of web technology coupled with a business-minded approach to problem-solving, with an entrepreneurial and curious nature, allowing you to apply your technical knowledge effectively. You will also mentor members of the team and provide critical support across the organization.

Primary Responsibilities :

• Effectively manage sales engagements across the team ensuring coverage for POVs
• Maintain view of sales on West Coast, identify and mitigate risks within opportunities
• Build individual and team goals. Track and help the team achieve those goals
• Partner Account Executives and Customer Success Managers to navigate complex, multi-stakeholder opportunities
• Effectively communicate with stakeholders ranging from individual contributors to C-level executives.
• Assist in driving the customer discovery process. Uncover critical business pain
• Evangelize Arkose Labs solutions within a value based sales methodology.
• Prepare and deliver value-based demonstrations linking our solutions to achieving customer objectives and alleviating pain.
• You will help design and build a solution definition with the customer and internal stakeholders, optimize the Arkose Labs solutions' value, and build a foundation for scale.
• You will work on designing, implementing, and tracking Proof of Value (PoV) engagements and the associated KPIs and success criteria.
• Contribute to the success of the sales organization for US west coast customers and support APJ region.
• Drive the Arkose Labs solution forward through cross-functional collaboration
• Constantly seek to expand your knowledge and skillset to move your performance and career to the next level.

Must-haves :

Nice to haves :

Why Arkose Labs?

At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, OpenAI, and more. We're not just a company; we're a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe.

Why do top tech professionals choose Arkose Labs?

Join us in shaping the future of technology. At Arkose Labs, you're not just an employee; you're part of a visionary team driving global change

The most recognizable brands in the world select Arkose Labs, including OpenAI, Roblox, Microsoft, Adobe, Expedia, Snapchat, Zilch, and ZipAir.

We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education.

We value :

Benefits :

Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities.

The anticipated OTE for this position is $190,000. Equity and benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. The exact salary will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, and other qualifications as well as the candidate's location of residence. In addition to base salary, some roles may be eligible for a variable bonus based on a combination of company performance, employee performance, and management discretion.

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Salary : $190,000