What are the responsibilities and job description for the General Sales Manager - Automotive position at Arlington Heights Ford LLC?
Arlington Heights Ford, a top performing dealership with a legacy of excellence and ranked in the Chicago Tribune's Top Workplaces 2024, is looking for a results-driven leader with a passion for automotive sales and team development. As General Sales Manager, you will lead our dynamic Sales team and drive continued success. Ideal candidates will excel in strong employee relations, meet and exceed customer satisfaction levels, and ensure monthly sales targets are met. Competitive salary, performance-based bonuses and benefits. EOE
Join the Winning Team at Arlington Heights Ford!
Responsibilities:
- Develop and implement effective sales strategies and processes to drive revenue
- Manage new and pre-owned vehicle inventory, pricing, and market analysis
- Lead and motivate Sales team to achieve and exceed performance goals
- Train, coach, and mentor sales staff to enhance their skills and career growth
- Maintain a strong focus on customer satisfaction and retention
- Collaborate with department leaders to ensure a seamless sales and service experience
- Monitor and analyze key performance indicators to optimize dealership profitability
- Ensure compliance with all dealership policies, manufacturer guidelines, and legal requirements
- Collaborates with managers to develop monthly and annual goals and objectives, and to review performance
- Reviews and approves compensation plans for sales employees
- Coordinates with the business office to ensure records and analyses are maintained accurately
- Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance: EE, EC, ES & Fam
- Vision insurance: EE, EC, ES & Fam
- Health insurance: EE, EC, ES & Fam
- Group Life and AD&D insurance
- Disability insurance - Long-term and Short-term
- Critical Illness Insurance:
- Accident Insurance
- Paid time off
- Ongoing training and career development opportunities
- Proven experience as an Automotive General Sales Manager or Sales Manager (Ford experience a plus)
- Strong negotiation, communication and decision-making skills
- Strong leadership skills with the ability to build, manage and inspire high-performing teams
- Ability to drive sales while maintaining excellent customer service standards
- Knowledge of current automotive trends, pricing strategies, and inventory management
- Proficiency in CRM and dealership software incl. CDK, VinSolutions, AutoAlert, VAuto
- Valid driver's license and clean driving record
- Must be authorized to work in the U.S.A.
- Must pass pre-employment background checks and screenings
Arlington Heights Ford is a proud part of the Tasca Automotive Group, one of the most respected dealer groups in the country. We have earned 34 Ford President’s Awards for Customer Service and Satisfaction, the highest honor from Ford Motor Company. Additionally, we have been recognized as a J.D. Power Dealer of Excellence for the last six consecutive years.
Our dealership is committed to delivering a superior customer experience while fostering a high-performance and rewarding work environment for our team. If you’re looking for a dealership that values leadership, innovation, and customer satisfaction, this is the place for you!
Tasca Family Commitment
Bob opened Tasca Lincoln Mercury in Seekonk, Massachusetts in 1972. TLM became the highest volume Lincoln Mercury dealership in the world in 1986, and repeated again in 1987 and 1988 while also winning the Ford President's Award for outstanding customer satisfaction. This fulfilled Bob's dream of saying "None Bigger, None Better." It was also at the Seekonk store that Bob launched the innovative Pre-Trade program, pioneering the concept of short term trade cycles and leasing. He was also joined in the business by his three sons, thus fulfilling another of his dreams to build a successful family business.
In 2002 Bob opened his flagship dealership in Cranston, RI. Featuring Ford, Lincoln, Mercury, Mazda, and Volvo the Cranston location was one of the most high tech and largest facilities in the country. It featured amenities such as drive in service write up, an in house Italian café, drive through carwash, and spacious customer lounge. It was at this time that Bob was joined in the business by his grandsons and granddaughters, continuing his dream of a family business. When Bob Tasca, Sr. passed away in 2010 he left a proud legacy of honesty, integrity, and customer satisfaction.
70 years and three generations later the Tasca Family continues to grow. We have been blessed over the past seven decades with great customers and great employees. We would like to thank the members of our team who continue to work so hard to satisfy our customers. We would also like to thank the thousands of families who have trusted us over the past 70 years. We humbly look forward to keeping our commitment that YOU WILL BE SATISFIED.
