What are the responsibilities and job description for the Bathhouse Clerk/Porter position at ARLINGTON HOTEL?
Job Title: Clerks / Porters Approves: Bathhouse Manager
Department: Bathhouse Approved Date: 08/25/2022
Report To: Bathhouse Manager Classification: Non-Exempt
Job Summary
Perform all desk related function including but not limited to checking guest in and out, making reservations, and giving recommendations in a positive and friendly manner
Essential Duties and Responsibilities
· Greet and welcome each guest, this is the first impression of the Spa or the Salon
· Escorting guests to lockers and their assign area
· Maintain elevated level of services and product knowledge, to answer guest question
· Communicate with co-workers any pertinent information
· Respond courteously to guest complaints. If complaint is bigger than the scope of your authority takes the matter to management
· Must be flexible to work any shift, including weekends and holidays.
· Maintain a clean and neat area.
· Adhere to hotel’s dress code policy (All black scrubs or an Arlington T-shirt, if you are not in uniform you will not work)
· Everyone has a set Schedule unless otherwise
· Perform other related duties as assigned
· Cleaning Sandals, Helping with Laundry
· Keeping sheets, robes stocked
· Sweep, mop, restrooms, and lockers always clean
· Communicating with Bath Attendants and Therapist to ensure times don’t run over
· Turn on mineral water and sauna in the morning
· Fill up the water dispenser in the cooling area
· Turn on all the warmers for the Massage Therapist
Minimum Qualifications
· Compassionate and Positive Demeanor
· Ability to work cohesively with co- workers as part of an Excellent Team
· Detail Oriented
· Enjoy working with people.
· Observant
Physical Requirement
· Moderate / Heavy lifting
· Ability to tolerate excessive heat
· On feet for a long periods of time
Job Type: Part-time
Pay: $12.50 per hour
Schedule:
- Weekends as needed
Work Location: In person
Salary : $13
