What are the responsibilities and job description for the Salon Receptionist position at ARLINGTON HOTEL?
Job Summary
Perform all desk related functions including but not limited to checking guests in and out, making reservations, and giving recommendations in a very positive and friendly manner.
- Greet and welcome each guest, this is the first impression of the salon.
- Make reservations for salon services.
- Answer telephone within 3 rings and use polite phone etiquette.
- Receive payments for goods and services and reconcile at the end of shift according to hotel policy.
- Maintain high level of product knowledge, in order to answer guest questions and encourage sell of product and services.
- Communicate with co-workers any pertinent information.
- Respond courteously to guest complaints. If complaint is bigger than the scope of your authority, take the matter to management.
- Have knowledge of all hotel facilities, services, and hours of operation.
- Have knowledge of entertainment and special events scheduled in the hotel.
- Must be flexible to work any shift, including weekends and holidays.
- Maintain a clean and neat reception area.
- Adhere to hotel's dress code policy.
- Perform other related duties as assigned.
- Prior reception and handling of a large cash drawer experience preferred.
- High school diploma or GED.
- Computer skills and experience using various programs.
- Professional and positive demeanor.
- Excellent communication and organization skills.
- Ability to work cohesively with co-workers as part of a team.
- Detail oriented.
Physical Requirements
- Moderate lifting
- Sitting for long periods of time.
- Hand and finger dexterity
Job Type: Part-time
Pay: $12.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Relocate:
- Hot Springs National Park, AR 71901: Relocate before starting work (Required)
Work Location: In person
Salary : $13