Group Sales Manager

Arlo Hotels, an independent lifestyle hotel, is now actively seeking a dynamic Group Sales Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading! Here at Arlo, we strive to create a sense of awe that leaves those we touch wanting more.

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

This position is responsible for proactively generating new business and providing account management for new and existing accounts. In addition, you will work with other Sales Managers to meet and exceed monthly revenue goals, as well as preparing and executing action plans, negotiating rates / contracts, and qualifying customers. The Group Sales Manager will be responsible for representing the Arlo Brand and embracing its values and culture within each interaction.

RESPONSIBILITIES AND AUTHORITIES :

• Proactively lead and generate new group business opportunities, drive pricing, direct sales, and results for the designated accounts and market segment in conjunction with the Director of Group Sales.
• Manage a basis of hotels' top national and international key accounts.
• Prospect on a daily / weekly basis. Maintain, prospect, independently solicit, and book business.
• Develop, create, and maintain customer relationships to achieve optimum market share.
• Identify, qualify, solicit, and pursue prospective group & meeting business using market information and analyzing historical data.
• Solicit group business directly and jointly with others through the preparation, execution, and completion of Action Plans.
• Manage the hotel's RFP process / rate negotiations according to rate structure and guidelines.
• Maintain product knowledge at all times, including relevant rate structures and promotional offers.
• Plan and execute sales trips in line with the Sales and Marketing plan.
• Quote and negotiate prices with customer representatives, confirming reservations by letter and drawing up contracts.
• Coordinate and follow-up with other hotel departments to ensure delivery of superior guest services.
• Prepare weekly, monthly, quarterly, and annual reports as required.
• Participate in trade shows, conventions, and promotional events within the hotel, the industry, and customer organizations.
• Achieve established room nights and revenue as outlined by agreed-upon goals.
• Communicate effectively, both verbally and in writing, to provide clear directions to the team.
• Remain calm and alert, especially during emergency situations and / or heavy restaurant activity, serving as a role model.
• Make decisions and take actions based on previous experience and good judgment.
• Perform other reasonable duties as assigned by a supervisor or manager.
• Provide lateral service as needed in the spirit of providing exceptional service.

REQUIREMENTS :

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