What are the responsibilities and job description for the Intake Coordinator position at Armada Recovery?
Armada Recovery -
Compensation : $45,000-$55,000
FULL TIME POSITION
GENEROUS PTO
HEALTH BENEFITS-MEDICAL, DENTAL, VISION, LIFE
POSITION TITLE : Intake Coordinator
DEPARTMENT : Admissions
JOB SUMMARY :
The Intake Coordinator plays a critical role in the admissions process, ensuring that individuals seeking treatment receive the support, information, and guidance they need to begin their recovery journey. This position involves handling inquiries, conducting intake assessments, explaining program details, and collaborating with both the business development and clinical teams to facilitate a seamless admissions process. The ideal candidate is compassionate, detail-oriented, and committed to helping individuals overcome barriers to treatment.
SUPERVISORY RESPONSIBILITY :
Management Reporting Relationships :
Directly R eports to : Tara Hall, Director of Intake & Admissions
DUTIES OF THE POSITION :
The duties of the position include, but are not limited to, the following :
Client Intake Process :
Conduct interviews with clients and families to gather relevant information regarding their medical, psychological, and social history.
Screen clients to determine their eligibility and needs based on the facility’s admission criteria.
Provide clients with an overview of services, treatment options, and facility policies.
Conduct preliminary assessments to determine the appropriate level of care.
Verify insurance coverage and obtain authorization for services as needed.
Assist clients in overcoming barriers to treatment, including financial concerns, insurance verification, transportation, and scheduling conflicts.
Documentation and Record Keeping :
Accurately enter client information into electronic health records (EHR) or other data management systems.
Complete and maintain accurate records of all client information and intake assessments.
Provide follow-up support for individuals who inquire about treatment but have not yet enrolled. Maintain organization of staying in touch with potential clients on a regular basis to ensure a smooth admission.
Salary : $45,000 - $55,000
