What are the responsibilities and job description for the Site Lead/Onsite Coordinator position at Armadillo Relocation?
Overview
We are seeking a dedicated and organized Site Lead to oversee daily operations and ensure a high level of service at our facility. The Site Lead will be responsible for managing staff, coordinating activities, and maintaining a positive environment for both employees and clients. This role requires strong leadership skills, excellent communication abilities, and a commitment to providing exceptional customer service.
Responsibilities
- Supervise daily operations and staff performance to ensure efficiency and productivity.
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Manage front desk activities, including greeting visitors and handling phone calls with professionalism.
- Maintain accurate records and documentation using Google Suite and other clerical tools.
- Coordinate schedules, meetings, and events to optimize resource allocation.
- Implement time management strategies to enhance workflow and team effectiveness.
- Conduct regular training sessions for staff on customer service best practices and phone etiquette.
- Assist in proofreading documents to ensure clarity and accuracy before distribution.
Skills
- Strong time management skills to prioritize tasks effectively in a fast-paced environment.
- Excellent phone etiquette to communicate clearly and professionally with clients and team members.
- Proficiency in front desk operations, ensuring a welcoming atmosphere for all visitors.
- Exceptional customer service skills to foster positive relationships with clients.
- Familiarity with Google Suite applications for document creation, scheduling, and communication.
- Solid clerical skills, including data entry, filing, and record keeping.
- Competence in operating phone systems efficiently to manage incoming calls.
- High level of computer literacy to navigate various software applications effectively.
- Attention to detail for proofreading documents to maintain high standards of quality.
- Ability to lead a team of 8-12 individuals
- Able to perform physical tasks required by the job
Join our team as a Site Lead where you can make an impact through your leadership skills while fostering an environment of excellence!
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Expected hours: 40 per week
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
Work Location: In person
Salary : $23 - $28