What are the responsibilities and job description for the Accounts Receivable Representative position at Armed Forces Insurance?
Starting Pay $37,500 to $43,000/yr, depending on experience
What We Are Looking For
Are you an outgoing individual who learns quickly and is looking to join a team atmosphere? We're looking for you!
As our insurance industry-leading company continues to expand, we need an enthusiastic multi-tasker who is looking for room to grow in our generation.
As a member of the Accounting Department, this position responds to policyholder inquiries related to billing, cash receipt, refunds, and other account-related issues, while maintaining accurate accounting records and files.
Core Functions
Since 1887, Armed Forces Insurance (AFI) has existed with a single, unwavering purpose: To protect the people who protect our nation. For more than 135 years, we’ve provided home insurance, renter insurance and auto insurance and much more to our members. We proudly serve active, retired and former military personnel, their families and civilian Department of Defense employees.
AFI is a family friendly organization offering competitive compensation, an outstanding work environment and great benefits. AFI is headquartered in Leavenworth, Kansas approximately 20 minutes from the Legends.
What We Are Looking For
Are you an outgoing individual who learns quickly and is looking to join a team atmosphere? We're looking for you!
As our insurance industry-leading company continues to expand, we need an enthusiastic multi-tasker who is looking for room to grow in our generation.
As a member of the Accounting Department, this position responds to policyholder inquiries related to billing, cash receipt, refunds, and other account-related issues, while maintaining accurate accounting records and files.
Core Functions
- Responds to inquiries (written and telephonic) from policyholders and other departments relating to billing statements, balances, and Subscribers Capital Account's
- Receives and verifies the accuracy of documents supporting policy and/or membership cancellation. Processes cancellations, to include refunds, according to established procedures
- Reviews system-generated credits or charges for accuracy, preparing action or refund as required
- Utilizes third-party software to initiates EFT account transactions
- Creates and distributes required documentation (both system and hard-copy) relating to completed processing actions
- Ability to be at work regularly and on time
- High School Diploma or GED
- At least 2 years of customer service experience in an accounting/bookkeeping function (Associate Degree may be substituted for this requirement)
- Excellent verbal and written communications skills, to include a courteous, confident demeanor and appropriate use of grammar and vocabulary
- A provable track record of assertiveness, dependability, trustworthiness, strong communication skills
- Demonstrates sound judgment and decision-making skills
- Keyboard skills of at least 30 wpm
- Operate 10-key calculator by touch
- Ability to learn to utilize AFI’s database for data access and entry
- Working knowledge of MS Outlook, Excel and Word
- Ability to accomplish work according to established priorities and procedures
- Successful completion within 90 days of standardized training in Principles of Insurance, Dwelling Coverages, Homeowner Coverages, and Personal Auto Coverages*
- if incumbent did not have prior experience in a position with this requirement
- Full benefits package including health, dental, vision, life & disability insurance including an employee assistance program (EAP)
- 401(k) including employer match & safe harbor contributions
- Generous paid time off policy, medical leave, volunteer time off and 9 paid holidays
- We support employee training and professional development opportunities with a tuition reimbursement program and continuing education and re-certification opportunities
- Volunteering and community engagement opportunities
Since 1887, Armed Forces Insurance (AFI) has existed with a single, unwavering purpose: To protect the people who protect our nation. For more than 135 years, we’ve provided home insurance, renter insurance and auto insurance and much more to our members. We proudly serve active, retired and former military personnel, their families and civilian Department of Defense employees.
AFI is a family friendly organization offering competitive compensation, an outstanding work environment and great benefits. AFI is headquartered in Leavenworth, Kansas approximately 20 minutes from the Legends.
Salary : $37,500 - $43,000
