What are the responsibilities and job description for the Reservation Specialist position at Armonk Limousine Car Service?
Overview
We are seeking a dedicated and detail-oriented Reservation Specialist to join our team. In this role, you will be responsible for managing reservations, providing exceptional customer service, and ensuring a seamless booking experience for our clients. The ideal candidate will have a passion for travel and hospitality, along with strong communication skills to effectively assist customers in planning their trips.
Duties
- Handle incoming reservation requests via phone and email.
- Process bookings accurately and efficiently while maintaining up-to-date records in the reservation system.
- Address customer inquiries and resolve any issues related to reservations or services.
- Maintain a high level of professionalism and courtesy in all interactions.
Experience
- Strong customer service skills with a focus on meeting client needs.
- Proficiency in using reservation systems and other relevant software applications.
- Excellent communication skills, both verbal and written.
- Ability to work independently as well as part of a team in a fast-paced environment.
Job Type: Part-time
Pay: $16.50 - $19.00 per hour
Expected hours: 21 per week
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Armonk, NY 10504 (Required)
Ability to Relocate:
- Armonk, NY 10504: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19