What are the responsibilities and job description for the Front office Admin position at Armor Security and Protection, Inc.?
Front office Admin
Armor Security and Protection Inc. is a regional security guard services company specializing in custom security programs for our customers. We provide various services to all types of customers, to include armed and unarmed guard services, retail and theft deterrent services, mobile security patrols, concierge security services and control center and monitoring services.
At Armor, our employees are our greatest asset. We believe in offering competitive benefits to our team members. These benefits include:
We are seeking a highly organized and detail-oriented Front Office Administrator to provide administrative support across the organization, with a primary focus on Accounts Receivable (AR) and Human Resources (HR) functions. This role plays a key part in ensuring smooth front office operations, maintaining accurate records, and delivering professional support to both internal teams and external clients.
Key Responsibilities:
Accounts Receivable Support
- Invoice Processing: Enter invoices accurately into the accounting system and verify payment details.
- Payment Tracking: Monitor incoming payments, apply them to customer accounts, and assist with bank reconciliations.
- Billing Discrepancy Resolution: Investigate and resolve billing disputes or discrepancies.
- AR Reporting: Generate reports on accounts receivable status, aging, and collection metrics for management.
- Record Maintenance: Maintain accurate records of invoices, payments, and customer account activity.
- Customer Communication: Respond to billing inquiries and follow up on outstanding payments professionally.
Human Resources Support
- Employee Onboarding: Assist with onboarding tasks such as paperwork, orientation, and providing basic HR information.
- HR Records: Maintain up-to-date and confidential employee records including benefits, contact info, and documentation.
- Administrative HR Support: Handle general support duties for HR including phone calls, calendar coordination, and correspondence.
General Administrative Support
- Front Desk Management: Greet visitors, answer phone calls, and manage the main reception area.
- Office Operations: Order supplies, monitor inventory, and ensure the office is organized and well-maintained.
- Special Projects: Provide support on ad-hoc projects and tasks across departments as needed.
Key Skills & Qualifications
- Strong attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Customer service mindset with professionalism in handling inquiries.
- Proficiency in accounting and HR software, along with Microsoft Office Suite (Excel, Outlook, Word).
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Prior experience in administrative, AR, or HR support roles is preferred.
Education & Experience
- High School Diploma or equivalent required
- 2 years of experience in administrative support, accounting, or human resources roles preferred.
Armor Security and Protection Inc. is a regional security guard services company specializing in custom security programs for our customers. We provide various services to all types of customers, to include armed and unarmed guard services, retail and theft deterrent services, mobile security patrols, concierge security services and control center and monitoring services.
At Armor, our employees are our greatest asset. We believe in offering competitive benefits to our team members. These benefits include:
- Paid time off and sick leave
- Health, vision and dental insurance
- 401k
