What are the responsibilities and job description for the Veterinary Receptionist position at Armstrong Pet Hospital?
Job Description:
As a Veterinary CSR, you will be the first point of contact for our clients, providing outstanding customer service both in person and over the phone. Your role is vital in creating a welcoming and efficient environment for our clients and their pets.
Responsibilities:
- Greet clients warmly and check them in for appointments.
- Answer phone calls, schedule appointments, and provide general information.
- Process payments and handle invoices accurately.
- Maintain accurate client and pet records in our system.
- Assist with prescription refills and relay messages to veterinarians.
- Ensure the reception area is clean and organized.
- Provide compassionate and empathetic support to pet owners.
Requirements:
- Previous experience in a veterinary or medical office is preferred.
- Strong customer service and communication skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency with computer systems and scheduling software.
- A passion for animals and a commitment to excellent client care.
- Ability to work flexible hours, including weekends, as needed.
- Must be able to work weekends.
Benefits:
- Competitive pay based on experience.
- Health and dental insurance options.
- Paid time off and holiday pay.
- Employee discounts on pet care services.
- Opportunities for professional growth and training.
If you are a dedicated and compassionate individual who loves animals and enjoys helping people, we would love to hear from you! Apply today to join our friendly and professional team at [Your Clinic's Name].
Salary : $17 - $18