What are the responsibilities and job description for the Houseman position at Army Navy Country Club?
Position Title: Houseman
Department: Fairfax House
Reports to: Food and Beverage Manager
Employment Level: Full Time
Positions Open:
Job Description:
To provide the highest quality housekeeping service to our members and guests, while maintaining the service standards set forth by the housekeeping management team. Work hard to promote the business and best interests of Army Navy Country Club.
Essential Functions
- Consistently offer professional, friendly, and engaging service
- Maintain cleaning and linen supply inventory in closets
- Respond timely to Members’ special requests at the last minutes
- Collect dirty linen, dirty towels, garbage, and recyclables from your work floor area
- Surface dusting
- Vacuum, mop, and sweep
- Clean windows
- Cleaning bathroom, locker rooms, restaurant, banquet rooms, outdoor patio, pavilion, employee lounge, etc.
- Laundry according to the color
- Put the linen away according to the size.
- Ensure proper set up for banquet events
- Perform thorough deep clean of event spaces as required
- Report all maintenance issues to Manager, immediately
- Report and follow all safety and security issues/ policies to Manager, immediately
- Communicate with Manager to ensure all guest/member requests are fulfilled
- Complete any and all other tasks as assigned by the supervisor and/or manager
- Follow departmental policies and procedures.
- Excellent communication and organizational skills
- Constant standing and walking throughout shift
- Frequent lifting and carrying. Push and pull up to 25 lbs. to 50lbs
- Frequent kneeling, pushing, pulling, lifting.
- Occasional ascending or descending ladders, stairs and ramps.
- Arrives to work on time ready to work.
- Abides by all uniform & appearance standards and presents themselves in a clean and professional manner.
- Performs all necessary and/or assigned duties.
- Performs any additional responsibilities as outlined by supervisors or management
- Adheres to all ANCC policies and expectations as addressed in the employee handbook
Personal Protective Equipment (PPE) for the job: Provided by Army Navy Country Club
- House Uniform Shirt
- House Uniform Pants
- House Uniform Jacket (Seasonal)
Risk Assessment: Low/Medium/High
QUALIFICATION STANDARDS
Education:
At least High School diploma or GED equivalent
Experience:
Experience preferred but not required
Physical Demands:
• Ability to stand for long periods of time
• Lift a minimum of 30lbs
• Ability to work outside in various weather conditions, including but not limited to, wind, sun, heat and cold.
• Ability to work during varied hours of the day and days of the week
• Strong command of the English language
EQUIPMENT / MACHINERY / CHEMICALS USED
- Floor buffer
- Shampooer
- Vacuum
- Linens, tables, chairs
- All-purpose cleaner, bleach, disinfectant, furniture polish, glass cleaner and other related general cleaning products
General availability:
From Thursday – Sunday
Available holidays
This job is a civilian position and does not require military service (including commission and enlistment)