What are the responsibilities and job description for the Automotive Service Manager position at ARNAZ Automotive?
Job Description
Job Description
ARNAZ Automotive Group is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations
The Store Manager is a positive, high-energy, customer-focused position and is responsible for the overall operations of a fast-paced tire and automotive service facility. This job is 100% performance based.
Store Manager Responsibilities :
- Establish and maintain good working relationships with customers to encourage repeat and referral business.
- Provide exceptional customer service, responding promptly to customer inquiries and addressing any concerns.
- Direct the workflow in the service department, overseeing a team of technicians
- Quality check completed jobs or delegate a responsible party. Audit ROs to ensure jobs are completed correctly.
- Make sure all repair orders are getting closed in timely manner
- Meet and exceed defined objectives, store performance, and sales goals
- Maintain good working relations with vendors and equipment supply companies to provide top service and competitive pricing.
- Lead, coach, and train store employees
- Handle Daily paperwork involved with retail operations
- Inventory & Facility management
- Monitor the location and care of shop tools.
Qualifications
Job Benefits :
