What are the responsibilities and job description for the Customer Service Rep position at ARNAZ Automotive?
Join the ARNAZ Automotive Group – Where Opportunity Meets Innovation!
Are you someone who thrives in a fast-paced environment and is driven to make a tangible impact? Do you have a passion for both the automotive world and delivering exceptional customer experiences? If you have an entrepreneurial mindset and a knack for problem-solving, ARNAZ Automotive Group wants YOU on our team!
Founded in 2013, ARNAZ Automotive Group is a family-owned, rapidly growing multi-unit Tire & Auto Service retailer committed to providing high-quality service and an unforgettable customer experience. As we continue to expand, we're looking for a Sales & Service Specialist who is ready to take ownership, make creative decisions, and contribute to our success!
What You’ll Do:
Create Meaningful Customer Relationships: Build trust and loyalty by understanding customer needs and offering tailored solutions. You'll be the go-to expert customers can rely on.
Deliver Excellence: Provide top-tier service that exceeds customer expectations, whether it's recommending products, performing services, or offering personalized advice.
Master Multiple Roles: Be ready to jump in wherever needed. From assisting in both front and back shop operations to managing inventory and displays, you’ll gain a hands-on understanding of how our store operates.
Learn & Grow: From tire and battery installations to oil changes, you’ll develop new skills, become an expert in vehicle maintenance, and grow into a critical player in our service department.
Take Ownership: Help manage store operations, including opening/closing procedures, and direct workflow in the service department. You’ll be a key part of keeping things running smoothly.
Drive Innovation: This is not a “just do your job” role – you’ll have the freedom to bring your ideas to the table, make impactful decisions, and drive your success as part of a growing business.
What We’re Looking For:
An entrepreneurial spirit who thrives in a dynamic, fast-paced environment and is excited to contribute to the business's growth.
A positive, high-energy individual with a passion for customer service and creating lasting relationships.
A quick learner with the ability to pick up essential vehicle service tasks (tires, battery, oil changes, and more).
Someone who’s not afraid to roll up their sleeves and take on a wide variety of tasks – from front-end service to behind-the-scenes operations.
Excellent communication skills with the ability to interact professionally with customers and team members alike.
A flexible schedule – you’re willing to work evenings, weekends, and whenever the team needs you to keep things running smoothly.
Qualifications:
Previous retail sales and/or customer service experience (automotive background is a plus, but not required).
Ability to learn quickly and perform basic vehicle service tasks.
Valid driver’s license.
What We Offer:
Weekly Pay – Get paid on your terms.
Performance Bonus – Your hard work and contributions are rewarded.
Group Health Insurance – Comprehensive coverage for you and your family.
401(k) Company Program – Plan for your future with us.
Paid Time Off & Holidays – Take the time you need to recharge.
High-Volume Store Opportunity – Be part of a growing business and gain valuable experience.
Clean, Modern Work Environment – Enjoy a work environment that’s both professional and enjoyable.
Great Company Culture & Team Outings – We work hard, but we know how to have fun together!
Ready to Take the Wheel of Your Career?
At ARNAZ Automotive Group, your entrepreneurial mindset is exactly what we need to keep driving us forward. We believe in giving you the opportunity to grow, make a real impact, and shape your future alongside a team of like-minded individuals. If you’re ready to take on a key role in an exciting, fast-paced industry – apply today!
