What are the responsibilities and job description for the Outside Sales position at ARNOLD LUMBER CO INC?
Job Details
Description
Outside Sales Representative
Arnold Lumber Company is a full-service lumberyard offering building materials, a full line of masonry supplies, cabinetry, and a Kitchen & Bath Design Center Showroom with locations in Bristol, Wakefield, Westerly, and the Headquarters based in West Kingston.
If you are seeking a rewarding position with an opportunity for career growth – we want, YOU on our team!
PURPOSE:
This is a full-time sales position that will require a self-motivated person with strong communication abilities to develop and establish long-term customer relationships with residential and commercial customers. The qualified candidate should have a strong sales background and product understanding. They will be responsible for promoting, sell and securing orders from existing and prospective customers through a relationship-based approach.
ESSENTIAL FUNCTIONS:
- Identify and develop new residential and commercial customer accounts with homeowners, builders, general contractors, masonry and landscape contractors.
- Business development by online research, travel to new construction areas, and following up on sales leads.
- Generate and maintain gross sales margins based on reasonable company expectations.
- Perform estimate take-offs from plans or site measurements and price jobs according to division-set goals.
- Follow up on all proposals for projects and meet with customers as required.
- Meet with installers and/or their customers as requested, including field support if necessary.
- Work with the inside sales team to fulfill orders and meet customer expectations.
- Attend monthly sales meetings, trade show events, and other after-hours business events.
- Develop and maintain strong vendor-supplier relationships to provide elevated customer service.
- Take orders for customers over the phone, in person, and in the field.
- Clearly communicate orders to the inside sales team.
- Quote material estimates to customer.
- Work with other divisions to promote sales.
- Manage customer expectations.
OTHER JOB DUTIES:
All other duties – Perform all other duties as assigned including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks.
Qualifications
LEADERSHIP:
- Plan, delegate, and control work assignments
- Review salaries/wages of others and recommend changes as appropriate
- Recommend new hires, promotions, transfers, demotions, disciplinary action, and terminations of employment.
- Conduct performance reviews
- Establish a departmental budget and have sole accountability for the results as measured against the budget.
- Have managerial-level responsibilities for an identifiable program/department.
COMPETENCIES/SKILLS:
- Solid oral and written communication skills
- Ability to set and achieve goals, takes initiative and is driven by results
- Strong strategic planner and thinker who is capable of analyzing and improving upon personal goals
- Exceptional work ethic, written and verbal communication skills
- Microsoft suite of applications
- Epicor BisTrack Business Management Software
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
- Travel requirements within the region.
- Standard office setting. Stands, sits, and walks.
- Must be able to lift up to 20 lbs.
EDUCATION & EXPERIENCE:
- Bachelor’s Degree in Business Administration, or relevant work experience.
- Proven outside sales experience, 5 years.
- Valid driver's license and willingness to travel
- Experience with all aspects of the sales cycle, prospecting for new clients, and networking within industries.
- Background in hardscape and/or construction/products is highly desired.
