What are the responsibilities and job description for the Store Manager position at Arnold Lumber Company?

Job Details

Level

Management

Job Location

Wakefield - Wakefield, RI

Position Type

Full Time

Job Shift

Description

Store Manager

Arnold Lumber Company is a full-service lumberyard offering building materials, a full line of masonry supplies, cabinetry, and a Kitchen & Bath Design Center Showroom with locations in Bristol, Wakefield, Westerly, and the Headquarters based in West Kingston.

If you are seeking a rewarding position with an opportunity for career growth - we want, YOU on our team!

PURPOSE :

The Store Manager is responsible for managing full store responsibilities and coordinating with other department managers to optimize sales and profitability while satisfying customer and employee needs.

ESSENTIAL FUNCTIONS :

Oversee all store operations ensuring completion of daily opening and closing procedures, project completion, categorized inventory control, merchandising, delivered material processes, and customer service
Develop monthly, quarterly, and annual plans for operations and profitability of your responsibility
Lead the inside sales team of both Lumber Operations and Door shop within the West Kingston Store
Recruit, direct and motivate direct employees to attain goals
Develop and train existing employees for future advancement within the organization
Assist in developing and administrating training plans to ensure succession within the sales department
Build relationships and partnerships with vendors to assist with the development of staff
Ensure quality customer service through personal interaction with contractors and retail customers by resolution of customer complaints
Work with the Buyers to help manage merchandise levels by ensuring that the proper ordering, receiving, pricing and merchandising procedures are followed
Work with the Operations Manager to ensure expected customer service levels are being maintained
Work with the Outside Sales staff to leverage new and existing relationships to continue to grow the business
Monitor all new and current customers including set-up of accounts, changes to accounts, and involvement in collections with the Credit Manager

OTHER JOB DUTIES :

Thorough understanding of company policies and practices.

Ensure compliance with all applicable company policies and procedures

All other duties - Perform all other duties as assigned including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks

Qualifications

LEADERSHIP :

Plan, delegate, and control work assignments

Review salaries / wages of others and recommend changes as appropriate

Recommend new hires, promotions, transfers, demotions, disciplinary action, and terminations of employment

Conduct performance reviews.

Establish departmental budget and have sole accountability for the results as measured against the budget

Have managerial level responsibilities for a clearly identifiable program and department

COMPETENCIES / SKILLS :

Aggressive sales mentality and goal-driven management

Strong leadership and management skills with the ability to motivate staff

Excellent customer service abilities

Strong relationship team-building experience

Excellent verbal and written communication skills

Organized with attention to detail

Works well under pressure and deadlines; ability to multitask. Proficient in Microsoft Office Suite

Proficient working as well as experienced in POS / ERP Systems

PHYSICAL REQUIREMENTS & WORKING CONDITIONS :

Ability to physically stand, bend, squat, and lift up to 25-30 lbs.

Ability to sit for long periods of time.

Manual dexterity

EDUCATION & EXPERIENCE :

Bachelor's Degree in Business Administration or related field is highly preferred

Retail store management, sales, and purchasing experience, within the LBM Industry preferred

Minimum of 3 -5 years of proven store management experience

We offer a comprehensive benefits package offering flexible options to meet your healthcare needs and a robust 401(k) and Roth retirement savings program. Our competitive compensation package is based on one's skill set and experience

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