What are the responsibilities and job description for the Parts Counter - Heavy Equipment position at ARNOLD MACHINERY COMPANY?
Job Details
Description
Parts Counter Person - Construction Equipment
Sign-on Bonus: $2,000
At Arnold Machinery, we know that exceptional customer satisfaction starts with a dedicated team. We have built the most comprehensive machinery support team in the western United States, and our employees are the driving force behind our success.
Essential Job Functions
- Customer Service:
- Accurately assess customer parts needs, both via phone and in-person.
- Research and input parts orders into the computer system.
- Pull parts from the warehouse for customers at the counter.
- Place backorders with vendors and create accurate purchase orders.
- Warehouse Support (when needed):
- Stock incoming orders and pull parts for service requests.
- Complete cycle inventory counts.
- Assist the Parts Manager with various tasks.
Non-Essential Job Functions
- Maintain a clean and organized workstation and warehouse.
- Help prepare for parts inventory.
- Perform clerical tasks like filing, answering phones, etc.
Job Requirements
- Applicants should have a basic knowledge or exposure to heavy machinery and construction equipment, or a willingness to learn about these products and parts
- Forklift certification or willingness to complete training.
- Ability to drive a company vehicle.
- Basic computer skills (Microsoft Excel & Word).
- Excellent communication skills.
- Ability to maintain a clean and efficient work environment.
- Stay up-to-date with product knowledge and improvements.
- Collaborate with management and coworkers on work-related matters.
Physical Demands
- Frequent walking, bending, lifting (up to 60 lbs.), and reaching.
- Ability to work on uneven terrain and climb ladders or get in/out of equipment.
- Ability to read work tickets, parts books, and computer screens.
- Effective communication by radio, phone, or in person.
- Ability to sit for long periods at a workstation.
Environmental Conditions
- Exposure to irregular noise, temperature variations, and occasional harsh substances or odors in both office and warehouse settings.
Accommodations
- Reasonable accommodations will be considered for both essential and non-essential job functions.
Benefits
- Paid Sick Leave, Vacation, and Holidays.
- 100% Company-paid medical premiums for employees and their families.
- Dental and Vision plans.
- 401(k) with company match.
- Quarterly and Yearly bonus programs.
- Company Stock received to associates with 5 years of service
Note: This job description is not all-inclusive. Employees may perform other related duties as needed.
Equal Opportunity Employer
Arnold Machinery is an equal-opportunity employer. We do not discriminate against individuals based on physical or mental disabilities, and we provide reasonable accommodations when required.
Qualifications
