What are the responsibilities and job description for the Account Manager position at Aroplax Corporation?
Aroplax Corporation is a trusted partner in the field of Plastic Injection Molding and we just opened a seat at the table for a motivated Account Manager.
A bit about us:
Aroplax is a fourth generation, family-owned company with over 80 years of experience. The company feels like family because we really are one big family.
We provide a full-service injection molding partnership, value add and engineering services. We specialize in providing high-quality and cost-effective solutions for our customers. Our injection molding machines range from 55 to 720 tons and are equipped with robotic automation for the most efficient production of quality parts.
What sets us apart:
1. Family owned and operated
2. Responsive and agile
And it’s working for us! Our clients stay with us for over 40 years. We have an extremely high client retention rate. We are a preferred injection molding supplier to various name brand companies.
Your new position has a number of components:
- Act as the main internal point of contact for assigned customer accounts, developing strong working relationships and maintaining a high level of customer satisfaction.
- Manage escalations, including order delays, quality concerns, and service issues, coordinating with internal departments to resolve problems quickly and effectively.
- Participate in internal meetings to represent the voice of the customer and advocate for customer priorities
- Develop and implement customer service policies and procedures to enhance customer satisfaction
The challenges are great as are the rewards.
Our prospects are facing so many problems such as suppliers not taking an interest in the issues they have. And we are perfectly positioned and equipped to supply what they need.
Are you ready for a company you can have a lucrative career with?
If becoming a key member of a growing company sounds appealing to you, let’s have a conversation (confidentially, of course).
