Business Intelligence Analyst

COVID Vaccination Mandatory
ARORA has implemented a mandatory vaccination policy effective September 7, 2021 requiring COVID-19 vaccination(s) for all employees. In accordance with ARORA's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families, our customers and visitors, and the community at large from infectious diseases that may be reduced by vaccinations. In making this decision, we have reviewed recommendations from Centers for Disease Control and Prevention, and legal counsel.

So that we may learn more about your qualifications, please submit cover letter, resume, and three professional references with your application submission.

Department: Quality Systems
Reports To: Director of Quality Systems
FLSA Status: Non-Exempt
Direct Reports: None
Safety Sensitive Position
OSHA Risk Category: 2

Job Summary/Scope
The Business Intelligence Analyst (BIA) produces strategic forecasting by querying data repositories and generating periodic reports. Devises methods for identifying data patterns and trends in available information sources to forecast potential outcomes. This position utilizes contemporary data analytic techniques to assure informed decision making and drive organizational change and process improvement. The BIA designs, develops and maintains databases for data storage and data mining. The BIA acts as an administrator of various systems and provides guidance for utilization. The BIA will serve as a subject matter expert on all BI reporting systems and methodologies, as well as provide recommendations on improvements.

Essential Functions

• The BIA is responsible for overall operations of the BI program. Meets routinely with Director of Quality Systems to review projects, goals, requests from other departments and any other significant concerns.
• Under the guidance of the Director of Quality Systems, acts as primary administrator of the BI program. Assists with the determination of BI project prioritization. Utilizes contemporary analytic software and techniques to identify and develop value added data and reports. Collaborates with industry and internal partners to innovate data techniques, security, metrics, and reporting processes.
• Serves as a resource to the organization for various software and applications.
• Ensures timeliness of internal and external report requests

• The BIA is responsible for providing accurate and concise reports for informed decision making.
• This includes working with internal and external stakeholders to design and maintain dashboards and reports.
• The BIA is accountable for providing leadership and independent initiatives in facilitating information gathering, structured documentation and presentation of findings to all levels of management.
• Conduct analyses of organizational processes and participate in the development of key performance indicators, process improvement changes and ease to use reporting tools for end users.

• Designs, develops, and maintains databases for storage and data mining.
• Develops processes and procedures for entering information into data warehousing systems and for ensuring reliability of information entered.
• Assures quality and integrity of data.
• Seeks continuous improvement in performance of data warehouse and ensure security of data.

• Serves as in-house resources for all data information, for assigned databases.
• Responsible for specialty application support.
• Maintains and advances technical skills through professional education and training.

Secondary Functions:

• Collaborate with ARORA Leadership Team and staff to identify needs and opportunities for improved data management and delivery, while providing technical advice and preparing project requirement specifications.
• Works with leadership to develop and report on additional key performance indicators as requested.
• Inspect reports from regulatory agency against internal data for possible discrepancies.
• Assumes responsibilities for special projects that impact operations as directed.
• Ability to deliver under stressful situations.

Organizational Expectations

• Maintains regular and punctual attendance at assigned work location.
• Accurately document timekeeping records.

• Completes and maintains appropriate documentation in a timely and thorough manner including activities. Examples includes: training documentation, mileage, expenses, electronic schedule of ARORA events, and other forms.
• Exhibits and models ARORA’s conduct standards, mission, and organizational clarity (core purpose, core values, business definition, and strategic anchors) in all job functions and interactions both internal and external to ARORA.
• Attendance at staff meetings, training programs, and/or in-services meetings, as required.
• Demonstrates professional appearance, behavior and standards in all business dealings and interactions.
• Demonstrates professional conduct and behavior reflective of ARORA’s respect, honor, admiration and reverence for the donor and donor family.
• Fosters effective relationships with client representatives.
• Performs other duties as assigned.

Potential Risk Factors:

• WorkRisk Exposure to Blood/Body Fluids: While performing some essential functions of your position, you may be exposed to blood or body fluids. Established procedures identify the appropriate personal protective measures that you should use when performing essential functions of your position. The ARORA Safety program will provide you with the appropriate procedures and guidelines in which you should perform the essential duties of your job. If you need additional training or resources, please see your supervisor or the ARORA Safety Officer.
• Repetitive Motion: While performing some essential functions of your position, you may be required to perform some functions repeatedly. When such tasks are not performed properly, injury can result.
• Minimum Weightlifting Requirement: While performing some essential functions of your position, you may be required to do some lifting, moving, pushing, or pulling. When such tasks are not performed properly, injury can result. Established procedures identify the precautions and/or equipment that should be used when performing this task. Must have the ability to lift minimum weight of 30 lbs.
• Prolonged Sitting, Standing, and Bending: While performing some essential functions of your position, you may be required to sit, stand, or bend for an extended period of time. When such tasks are not performed properly, injury can result. Established procedures identify the precautions and/or equipment that should be used when performing this task.
• Competency Evaluation: Competency evaluations are required for this position. Your supervisor will notify you when your evaluation is to be conducted.
• Training: You may need additional training to better understand the performance requirements of your essential job functions. Training classes are available and can be requested and/or assigned. Your attendance at such classes is mandatory.

Work Environment

• Works in normal office environment.
• Infrequent travel required by personal vehicle to fulfill the duties and responsibilities of the position.
• Required to carry a cellular telephone for business purposes.
• May require travel by commercial or chartered aircraft.
• Non-smoking office.
• Drug Free Workplace.

Work Hours
Forty-hour workweek with occasional weekends, holidays, or evenings.

Security Requirements
This position is responsible for acquiring and managing confidential records and ensuring that information is protected according to the recognized standards, regulations, and standards for maintaining patient records.

Minimum Job Requirements

• Bachelor’s degree in computer science, data/business analytics, mathematics or similar field required. (Three years’ experience in similar role required. Two years project management experience preferred)
• Business intelligence experience required.
• Microsoft Office 365 applications (SharePoint/Excel/Power BI/Word/Outlook)
• Ability to write SQL/SSRS and Power BI queries
• Knowledge of Python, Java Script, Visual Basics for Applications
• Knowledge of business statistical analysis techniques
• Excellent analytical skills and experience in configuration, change control, verification and validation processes, and risk management techniques and methodologies.
• Demonstrated effective interpersonal and communication skills, both oral and written, along with the ability to work well with a wide variety of people required.
• Quick learner who is highly adaptable, self-motivated, and organized required.
• Consistent demonstration of attention to detail, precision, accuracy and customer satisfaction.
• Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks.
• Excellent problem solving, conflict resolution and interpersonal skills (i.e. has the ability to make decisions based on situational circumstance, company policy and customer relations).

Location: 1701 Aldersgate Rd,Suite 4, Little Rock, AR 72205

Job Type: Full-time

Pay: $32.00 - $36.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location