What are the responsibilities and job description for the Care Manager position at Arosa?
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Care Management & Professional Outreach
- Work directly with clients and their family members; provide support for home care services and community-based care management services. Conduct professional assessments to understand our client's physical, emotional, social, and spiritual needs, develop a care plan that affords stability, clarity, and peace of mind, and manage the plan.
- Be our face in the community: Participate on local committees, task forces, and boards. Tasks may include education / presenting to professional groups, raising consciousness and helping professionals learn how we can help them help their clients/patients, setting up meetings with professionals, getting to know them, figuring out what they need/want, and helping create solutions.
It takes a special professional who is as comfortable with older clients and their families as they are with our client’s satellite support providers, such as Trust Officers, Attorneys, Physicians, and other elite professional service providers. We are looking for someone with confidence in the value of Care Management services. A teammate who conveys, "I'm so glad you called us, as I know I can truly help you.”
Knowledge And Skill Requirements
- Educational Minimum Requirement: a Bachelor’s Degree. Preferred candidate: Master’s Degree in a healthcare-related field.
- Ability to interface effectively and professionally with client support, including family, physicians, attorneys, etc.
- Ability to work in a team environment required.
- Acceptable candidate: Bachelor’s or Master’s Degree in Social Work, Nursing, Gerontology, Psychology, Health and Human Services, Occupational Therapy, Licensure in nursing (LVN/LPN or RN), or other healthcare-related fields.
- Preferred: A minimum of two (2) years experience in care management, experience working with the aging population preferred; other professional experience may substitute.
- Excellent written and verbal communication skills required.
- PC literacy required.
- Valid driver’s license and proof of current auto insurance required.
Arosa is a best-in-class national provider of in-home care and care management services. With offices in North Carolina, Illinois, Texas, Nevada, Florida, Massachusetts, New Jersey, Tennessee, Utah, Nevada, Georgia, and California, the company is creating new standards of care in the fast-growing, in-home care industry while maintaining a focus on professionalizing direct care jobs celebrating the meaningful work of caregivers.
