Busser - Downtowner | ARRIVE Albuquerque

BUSSER | ARRIVE ALBUQUERQUE

POSITION PROFILE

We're looking for a hands-on, observant busser to support the dynamic team at Downtowner.

ABOUT ARRIVE ALBUQUERQUE

Located on Central Avenue (the iconic U.S. Route 66) in Downtown Albuquerque, ARRIVE Albuquerque is a beautifully renovated historic hotel and neighborhood hub. Originally built in 1965 and opened as Downtowner Motor Inn, this 137-room boutique hotel is bright and comfortable, with a modern southwestern-inspired charm. This easy-going home away from home includes beds outfitted in Bellino Fine Linens, eye-catching floral upholstered headboards, Grown Alchemist bath amenities, Marshall Bluetooth speakers, plush robes, and so much more. After checking in at the front desk, grab a bite at DWTNR Cocktail Bar & Lounge a high/low, east/west cocktail bar, restaurant, and swim club, where Pan Asian-American classics are served alongside Americana comfort food. Our seasonal poolside paradise serves tropical drinks and light bites to enjoy in the sunshine.

THE TASK AT HAND:

• You’re a friendly face that enhances our guests’ experience by bringing your own flavor to the table
• Making sure guests are having a fabulous time, from the moment they arrive until it's time to say goodbye.
• Creating a warm, friendly, and laidback atmosphere that turns first-time guests into regulars.
• Learning our steps of service, products, menu, and systems inside and out.
• Working side by side with kitchen staff and servers to ensure all orders look delicious and match guest requests
• Learning the menu front to back so you can present dishes with accuracy
• The ability to explain ingredients and preparation methods for each item in a helpful and friendly manner
• Developing a sound understanding of table/seat/station numbers, proper table set ups, capacity, and hours of operation
• Delivering food and beverage items in a prompt and hospitable manner
• Active communication with servers and applicable team members of wait times and any product shortage
• Assisting servers with food and beverage service and bussing to ensure guest satisfaction
• Maintaining stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Performing any general cleaning tasks as assigned by supervisor/manager to adhere to health standards
• Performing other duties as requested, such as cleaning spills, handling guest requests, greeting and seating guests and ensuring overall guest satisfaction

WHAT WE'RE LOOKING FOR:

• Has a strong working knowledge of and passion for the food industry
• Displays a strong hands-on approach
• Thinks critically and objectively
• Guest service oriented
• Current Servsafe Food Handler Certificate Required
• Flexible schedule – must be available to work a variety of shifts
• Perform job junctions with attention to detail, speed and accuracy
• Prioritize, organize, and follow up
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly
• Work cohesively with co-workers as part of a team
• Work with minimal supervision
• Ability to carry up to 40lbs.
• Ability to walk, stand, and bend continuously throughout the day.
• Previous experience preferred
• All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)

WHAT'S IN IT FOR YOU:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you’re under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit lepetitpali.com or follow @lepetitpali

For more information, visit www.arrivehotels.com or follow @arrivehotels

We are an E-Verify Employer/Somos un empleador de E-Verify.

REQUIREMENTS

• Ability to carry up to 40lbs.
• Ability to walk, stand, and bend continuously throughout the day.
• Flexible schedule – must be available to work a variety of shifts

MORE ABOUT US:

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join our team and grow with us!