Dram Yard | Hostess/Host

HOSTESS/HOST AT DRAM YARD RESTAURANT | ARRIVE HOTEL WILMINGTON

POSITION PROFILE:

We're looking for a friendly, organized, and personable host/hostess to welcome guests, manage reservations, and support the team at Dram Yard.

ABOUT DRAM YARD:

Located at ARRIVE Wilmington, Dram Yard offers Southern coastal flavors with a global twist using locally-sourced ingredients in its intimate and thoughtfully designed dining room. This local favorite offers breakfast, barista service, dinner, and weekend brunch. If you're passionate about creating memorable experiences, thrive in a dynamic environment, and find joy in providing delightful, consistent service that turns first-time visitors into regulars, we invite you to join our team at Dram Yard.

TASKS AT HAND:

• You’re the friendly face that greets all guests and enhances our guests’ experience by bringing your own flavor to the restaurant.
• Making sure guests are having a fabulous time, from the moment they arrive until it's time to say goodbye.
• Creating a warm, friendly, and laidback atmosphere that turns first-time guests into regulars.
• Learning our steps of service, products, menu, and systems inside and out.
• Assisting clientele on the phone with reservations and other queries
• Managing our online reservation system as well as in-person, phone, and email reservation inquiries in a friendly, trusty manner
• Taking orders and delivering dishes and drinks when necessary
• Multi-tasking and taking on a variety of roles when needed to keep the restaurant running smoothly
• Collaborating with team members in a friendly, professional manner

WHAT WE ARE LOOKING FOR:

• Follow directions thoroughly
• Provide legible communication and directions
• Some computer literacy
• 1 year of experience as a Restaurant Host in a high-quality full service or fast casual environment

WHAT'S IN IT FOR YOU:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you’re under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

We are an E-Verify Employer/Somos un empleador de E-Verify.

REQUIREMENTS

• Previous experience in a high volume or high profile restaurant
• Flexible Schedule - Abillity to work a variety of shifts
• Requires mobility and prolonged standing, walking, bending and lifting up to 25 lbs

MORE ABOUT US:

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join our team and grow with us!