What are the responsibilities and job description for the Back Waiter/Server Assistant | Kalimotxo - ARRIVE Austin position at ARRIVE Hotel Austin?
Back Waiter/Server Assistant | Kalimotxo - ARRIVE Austin
POSITION PROFILE
We're looking for a hands-on, observant Backwaiter/Server Assistant to support the dynamic team at Kalimotxo.
ABOUT ARRIVE AUSTIN
Located in the heart of East Austin, ARRIVE Austin is the perfect neighborhood hotel for guests looking for a blend of modern luxury, local authenticity, and friendly hospitality. With meticulously designed rooms and three distinct dining outlets, ARRIVE Austin welcomes travelers and locals alike. If you’re passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at ARRIVE Austin!
ABOUT EMMER & RYE
Emmer & Rye Hospitality Group is a Restaurant Group based in Texas. We seek to create spaces where people come together and share thoughtful food, curated beverages and warm hospitality. Our goal is for these spaces to provide high quality opportunities for hospitality professionals to grow within their careers and showcase pathways towards sustainable practices. www.emmerhospitality.com
ABOUT KALIMOTXO
Kalimotxo is a Spanish restaurant and cocktail bar from the Emmer & Rye Hospitality Group. Kalimotxo invites guests to a vibrant space where they can have a quick drink or hang all night with good friends. We celebrate the spirit of the Basques social bar culture with a curated Spanish wine list, amazing craft cocktails and flowing porrones. Our team's hospitality is a top priority, and we're looking for passionate, genuine people to take care of our guests.
THE TASK AT HAND:
- Ensure all orders leaving the kitchen meet presentation standards and guest requests
- Knowledge of menu items
- Ability to explain ingredients and preparation methods for each item
- Knowledgeable of table/seat/station numbers, proper table set ups, capacity, and hours of operation
- Deliver food and beverage items from kitchen/bar in prompt and neat manner
- Inform servers and applicable team members of wait times and any product shortage
- Assist server with food and beverage service to ensure guest satisfaction
- Assist with clearing table settings and prepare table for resetting when needed
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
- Perform any general cleaning tasks as assigned by supervisor/manager to adhere to health standards
- Perform other duties as requested, such as cleaning spills, handling guest requests, greeting and seating guests and ensuring overall guest satisfaction.
WHAT WE'RE LOOKING FOR:
- Has a strong working knowledge of and passion for the food industry
- Displays a strong hands-on approach
- Thinks critically and objectively
- Guest service oriented
- Current Servsafe Food Handler Certificate Required
- Flexible schedule – must be available to work a variety of shifts
- Perform job junctions with attention to detail, speed and accuracy
- Prioritize, organize, and follow up
- Be a clear thinker, remaining calm and resolving problems using good judgment
- Follow directions thoroughly
- Understand guest’s service needs
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Maintain confidentiality of guest information and pertinent hotel data
- Ability to carry up to 40lbs.
- Ability to walk, stand, and bend continuously throughout the day.
- High school certificate or equivalent
- Previous experience preferred
- All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)
WHAT'S IN IT FOR YOU:
- A competitive compensation package including medical, dental, vision, and life insurance.
- 401(k) retirement plan (future you will love this one!)
- Paid time off, holiday pay, and sick pay when you’re under the weather.
- Career advancement in an organization committed to helping star employees thrive.
- There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
- Professional development that sets you up for success across multiple hospitality career paths.
- A collaborative work environment where your creative ideas can come to fruition.
- Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
- Hands-on training with a nimble team.
ARRIVE Austin uses a restaurant-wide tip pool model. Compensation range displayed includes base wage average tips.
Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
For more information, visit www.palisociety.com or follow @palisociety
For more information, visit lepetitpali.com or follow @lepetitpali
For more information, visit www.arrivehotels.com or follow @arrivehotels
We are an E-Verify Employer/Somos un empleador de E-Verify.