Food & Beverage Supervisor | ARRIVE Palm Springs

FOOD & BEVERAGE SUPERVISOR | MARCO POLO at SILVERLAKE POOL & INN

POSITION PROFILE

We're looking for an organized, good-natured F&B Supervisor prepared to assist Silverlake Pool & Inn's General Manager with daily operations. From ensuring a delightful guest experience to overseeing inventory and streamlining communication with the hotel staff, this role calls for a friendly disposition and experience in hospitality.

ABOUT ARRIVE PALM SPRINGS:

Located in the Uptown Design District, ARRIVE Palms Springs is a striking design and architectural landmark, honoring the city’s rich modernist legacy. Our 32-room boutique hotel features bright, residential-style guest rooms, a 42-foot long pool and hot tub, firepits, bocce ball, ping pong tables, and a poolside restaurant and bar serving refreshing cocktails and California-centric classics. If you’re passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at ARRIVE Palm Springs!

TASKS AT HAND:

• You’re a friendly face that greets guests and enhances our guests’ experience by bringing your own flavor to the restaurant
• Making sure guests are having a fabulous time, from the moment they arrive until it's time to say goodbye.
• Creating a warm, friendly, and laidback atmosphere that turns first-time guests into regulars.
• Learning our steps of service, products, menu, and systems inside and out.
• Supervising all food and beverage outlets and offerings within the hotel and restaurant to ensure excellent customer service
• Consistently offering professional, friendly and engaging service.
• Ensureing service standards are followed while actively supporting the entire restaurant team.
• Handling guest concerns in a timely, efficient, and trusy manner
• Balancing a combination of operational, administrative and colleague needs throughout a day of restaurant service.
• Assisting with the execution of on-site events, from public-facing programming to private functions.
• Communicating effectively with all departments to ensure that customer service needs and expectations are fulfilled.
• Working with the Food & Beverge, and General Manager on the scheduling of all food & beverage team members.
• Working directly with staff to assure food and beverage quality, good service, and cleanliness are strictly adhered to.
• Executing both opening and closing duties and maintain an efficient, effective, and prioritized work schedule.
• Maintaining inventory and its protocols and systems.
• Learning and embracing our steps of service and brand standards

WHAT WE'RE LOOKING FOR:

• Familiarity with MS Office, Google Apps and other organizational computer tools.
• Fluency in English both verbal and non-verbal preferred.
• Provide legible communication and directions.
• Compute basic arithmetic.
• Perform job junctions with attention to detail, speed and accuracy.
• Prioritize, organize, and follow up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly and work with minimal supervision.

WHAT'S IN IT FOR YOU:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you’re under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Privacy Notice:

For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.

For more information, visit www.palisociety.com or follow @palisociety

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For more information, visit www.arrivehotels.com or follow @arrivehotels

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