What are the responsibilities and job description for the Senior Carrier Account Representative (Canada Cross Border) position at Arrive Logistics?
Who We Are Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! Who We Want Our explosive growth is your opportunity to join our high-energy Canada Carrier Capacity team. We’re looking to hire a Senior Carrier Account Representative with previous third-party logistics experience in the Canada cross-border space who is ready to put their expertise to work at the fastest-growing brokerage in the country. As a Senior Carrier Account Representative (Canada Cross Border), your key responsibilities are establishing and growing relationships with carrier partners in Canada to service our customers’ needs while providing best-in-class service.
What You’ll Do
- Act as a key stakeholder to grow our Canadian Carrier Network and grow our Canadian mode.
- Develop and possess unique Market Knowledge of Canadian freight markets.
- Collaborate with Business Development as well as our pricing team to acquire new business opportunities
- Support quoting (Spot & Contract) opportunities as a primary Carrier CAN XB pricing stakeholder.
- Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.
- Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers / shippers.
- Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
- Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery.
- Maintain outstanding service performance.
- Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status.
- Seek opportunities for new and existing customers to utilize committed capacity.
- Utilize industry knowledge to resolve issues efficiently and independently.
Qualifications
The Perks of Working With Us
Your Arrive Experience When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. Notice : To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact for verification.
