What are the responsibilities and job description for the Outside Sales Representative position at Arrow Building Center?
**Job Overview**
The Outside Sales Representative plays a crucial role in generating and securing new sales to increase the profitability of the company.
This position maintains existing accounts while generating new business through cold calls and following leads, ensuring a strong foundation for future growth.
**Key Responsibilities**
- Promote, sell, and secure new accounts for the company by providing excellent customer service and building strong relationships.
- Provide existing accounts with necessary products, timely information, and expert advice to ensure their success.
- Assist with the selection of products best suited to customer needs, taking into account their specific requirements and goals.
- Prepare, coordinate, and communicate price quotations, terms of sales, delivery dates, and service obligations to customers/contractors.
- Resolve customer complaints and problems promptly and professionally.
- Assist in the collection of accounts receivable, ensuring timely payment and maintaining a healthy cash flow.
- Coordinate project schedules, contractor schedules, and material deliveries to ensure seamless execution.
- Prepare and input orders as necessary, utilizing strong organizational skills and attention to detail.
- Inform the company of competitive prices, products, and area-related information, staying up-to-date on industry trends and developments.
- Maintain current knowledge of daily and monthly sales and their relationship to budget and margin goals, making data-driven decisions to drive business growth.
- Research and order special products as needed, demonstrating adaptability and a willingness to learn.
- Estimate materials from blueprints supplied by customer/contractor, applying mathematical skills and attention to detail.
- Adhere to Conflict of Interest or Non-Compete agreement if in place, upholding the company's values and principles.
- Comply with Company's attendance policy by maintaining regular and predictable attendance, demonstrating a commitment to teamwork and collaboration.
**Requirements**
- High School Diploma or GED required.
- 3 years of sales experience in building materials or related industry required.
- Working knowledge of building materials industry and products, ability to negotiate prices and contractual agreements.
- Estimating from blueprints, ability to use calculator and computer.
- Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
- Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
- Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
**Travel Requirements**
50% Travel.
Arrow Building Center is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
