What are the responsibilities and job description for the Inside Sales Representative position at Arrow Electronics, Inc.?
Job Description
Position :
Inside Sales Representative
Job Description :
Arrow Electronics is a Fortune 100 company headquartered in Denver, CO, with 22,000 employees worldwide. Arrow offers technology solutions to a wide range of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Through a global network, we serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers.
What You'll Be Doing :
- Managing the overall account relationship by providing strategic service and support to the assigned customer base. Maximize margins, gain market share, and drive value-added solution selling.
- Working with internal and external resources, providing customer service, often facilitating the work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
- Functioning as a key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
- Responsible for Sales Excellence through developing and managing customer strategy in assigned account territory.
- Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of the competitive landscape in the market and the ability to make sales decisions based on that information.
- Responsible for ongoing Sales Support activities for the order-to-invoice process. Owns the customer interface for backend Quality processes : corrective actions and field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write-offs / billbacks.
- Owns the customer interface for important Credit and Financial Information and coordinates all available resources and support functions.
- As the owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify the customer of all / any price increases.
- New hires are expected to be in person for the initial 8 weeks of onboarding; once this period is completed, the employee will then move to hybrid.
What We Are Looking For :
Work Arrangement :
For Candidates in Lake Mary, Boston, Phoenix, Huntsville, Foothill Ranch, Denver or Bloomington -This position will follow a hybrid schedule of 3 days in our office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home.
For candidates in Maryland, Texas and NJ - Fully Remote : Must be able to travel to an Arrow office location as requested by Arrow leadership.
What's In It For You :
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
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Annual Hiring Range / Hourly Rate :
22.50 - $27.50
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and / or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location :
US-MA-Cambridge, Massachusetts (Main Street)
Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.
Time Type : Full time
Job Category : Sales
EEO Statement :
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO / AAP policy)
We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Salary : $23 - $28
