What are the responsibilities and job description for the Regional Manager, Capital (Albany - Saratoga) position at Arrow Financial Corporation?
The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join the Retail Banking team as:
Regional Manager, Capital (Albany – Saratoga)
This opportunity may be perfect for you if you have experience in:
> Team Building & Development in a Coaching Environment
> Superior Customer Service through Relationship Building Expertise
> Driving Results
About this position:
Responsible for overseeing business development, sales management, and employee development across assigned regional market area. Collaborates with administrative support personnel to ensure operational integrity to create a dynamic customer experience. Delivers strategies and tactics to support market growth in accordance with Company strategic objectives, department goals, initiatives, and Company policies. Supporting 10 Branches from Albany to Saratoga County.
Essential Job Functions:
> Coach and motivate branch teams to develop new deposit and loan business, provide superior levels of customer relations, and promote sales and service culture.
> Achieve branch and region sales goals through new business sales, referrals, and retention of account relationships through coaching, guidance, and staff motivation.
> Provide leadership, training, and supervision; delegate daily operations to Branch Managers and Assistant Branch Managers as appropriate.
> Attain established region and Company goals through active participation in sales management and officer call programs.
> Participate in community events to increase Company visibility and to enhance new and existing business opportunities; work with appropriate lines of business partners to maximize opportunities.
> Manage responsibility for hiring and staffing, performance management, and salary review > administration, delegate scheduling duties.
> Collaborate with Branch Services/Regional Operations Managers to support operational soundness and compliance with Audit, policies and procedures, security, and regulatory requirements and to maintain oversight of staffing and expense management.
What you will need to thrive in this role:
In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:
Education/Certifications:
> Bachelor’s Degree or equivalent experience required
> 10 years of experience in banking, financial services or retail sales required
> 5 years of supervisory or performance management experience preferred
> Ability to achieve NMLS certification and Signature Guarantee certification
Skills/Knowledge:
> Demonstrated management, supervisory and employee development skills
> Solid sales skills and ability to motivate/coach sales team
> Strong communication skills, both written and verbal; comfortable communicating with customers, co-workers, management, and community influencers
> Proficient in Microsoft Office Suite: Word, Excel, Outlook and PowerPoint
> Strong analytical skills; attention to detail and ability to prioritize work and meet deadlines
Physical Demands
> Prolonged periods sitting at a desk and some brief periods of walking/standing
> Repetitive use of telephone, computer, computer mouse, and keyboard
> Must be able to lift up to 15 lbs. at times
What we will bring to the table:
We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:
> Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
> Medical, Dental, and Vision Insurance and Flexible Spending Plan
> Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
> Education and Tuition Reimbursement
> Employee Assistance Program for our employees and their immediate family members
We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.
We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.
The pay range for this position is $110,000-$130,000 annually commensurate with experience and education.
Additional compensation may be earned through the Company’s annual bonus and incentive programs, subject to individual and company performance.
L1-st1
Regional Manager, Capital (Albany – Saratoga)
This opportunity may be perfect for you if you have experience in:
> Team Building & Development in a Coaching Environment
> Superior Customer Service through Relationship Building Expertise
> Driving Results
About this position:
Responsible for overseeing business development, sales management, and employee development across assigned regional market area. Collaborates with administrative support personnel to ensure operational integrity to create a dynamic customer experience. Delivers strategies and tactics to support market growth in accordance with Company strategic objectives, department goals, initiatives, and Company policies. Supporting 10 Branches from Albany to Saratoga County.
Essential Job Functions:
> Coach and motivate branch teams to develop new deposit and loan business, provide superior levels of customer relations, and promote sales and service culture.
> Achieve branch and region sales goals through new business sales, referrals, and retention of account relationships through coaching, guidance, and staff motivation.
> Provide leadership, training, and supervision; delegate daily operations to Branch Managers and Assistant Branch Managers as appropriate.
> Attain established region and Company goals through active participation in sales management and officer call programs.
> Participate in community events to increase Company visibility and to enhance new and existing business opportunities; work with appropriate lines of business partners to maximize opportunities.
> Manage responsibility for hiring and staffing, performance management, and salary review > administration, delegate scheduling duties.
> Collaborate with Branch Services/Regional Operations Managers to support operational soundness and compliance with Audit, policies and procedures, security, and regulatory requirements and to maintain oversight of staffing and expense management.
What you will need to thrive in this role:
In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:
Education/Certifications:
> Bachelor’s Degree or equivalent experience required
> 10 years of experience in banking, financial services or retail sales required
> 5 years of supervisory or performance management experience preferred
> Ability to achieve NMLS certification and Signature Guarantee certification
Skills/Knowledge:
> Demonstrated management, supervisory and employee development skills
> Solid sales skills and ability to motivate/coach sales team
> Strong communication skills, both written and verbal; comfortable communicating with customers, co-workers, management, and community influencers
> Proficient in Microsoft Office Suite: Word, Excel, Outlook and PowerPoint
> Strong analytical skills; attention to detail and ability to prioritize work and meet deadlines
Physical Demands
> Prolonged periods sitting at a desk and some brief periods of walking/standing
> Repetitive use of telephone, computer, computer mouse, and keyboard
> Must be able to lift up to 15 lbs. at times
What we will bring to the table:
We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:
> Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
> Medical, Dental, and Vision Insurance and Flexible Spending Plan
> Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
> Education and Tuition Reimbursement
> Employee Assistance Program for our employees and their immediate family members
We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.
We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.
The pay range for this position is $110,000-$130,000 annually commensurate with experience and education.
Additional compensation may be earned through the Company’s annual bonus and incentive programs, subject to individual and company performance.
L1-st1
Salary : $110,000 - $130,000
