Concierge/Security Guard - Outdoor Post

Security Guard - Outdoor Post/ Great Customer Service Skills !

Pay Rate: $20 per hour

Location: Manhattan NY

Position Summary

A valued contributor to our respectful and rewarding work culture, the Mobile Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty.

In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience.

WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY?

Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us.

Here is some of what we offer our valued security staff:

• Weekly pay
• Internal growth opportunities
• Flexible scheduling opportunities
• Employee PERKS program, including discounts on everyday purchases with many of our partners

Essential Job Responsibilities:

• Working at the lobby desk, concierge type position business attire (we provide uniform)Provides onsite watch/protection of assigned post and designated perimeter
• Observes, reports and supports client expectations
• Reports all breaches per applicable methods
• Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift
• Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol
• Alerts Supervisor on Duty when situation requires escalation per company protocol
• Assists fellow security guards with de-escalation when applicable per company protocol
• Follows procedures for fire prevention, property patrol, and incident reporting
• Works with diligence and respect to ensure the safety and security of assigned client, visitors and property
• Provide a safe, friendly, courteous, and clean environment for residents and
• Greet all guests, ensuring a positive first impression.
• Announce guests/deliveries of/to residents via phone to ensure NO unannounced people gain access to residential floors.
• Accept, log, label, and store deliveries for residents.
• Assist as needed with residents with large packages, shopping bags, holding the front door, assisting with elevator entry, etc.
• Maintain diligent surveillance of all camera activities.
• Periodic exterior safety patrols
• Adheres to all Company service and operating standards

Minimum Qualifications/Requirements:

• Valid NYS Security Guard License
• Valid and Clean Drivers License
• 2 Years of security guarding experience 1 year concierge experience
• Completion of 16 HR OJT Class required by NYS Licensing Division
• Valid CPR-AED certification a PLUS

Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients.

Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at HRresolutions@arrowsecurity.net. Please include your full name, contact information and details about your request in the email.