Receptionist

The Receptionist is the first point of contact for visitors and callers to the organization. This role requires excellent communication skills, professionalism, and a strong ability to manage multiple tasks in a fast-paced environment. The receptionist will be responsible for greeting visitors, answering calls, managing appointments, and performing various administrative duties to ensure smooth day-to-day office operations.

Key Responsibilities:

• Greeting Visitors: Warmly welcome visitors and direct them to the appropriate personnel or departments.
• Phone Management: Answer incoming calls, screen and direct them to the appropriate staff, or take accurate messages.
• Appointment Scheduling: Manage calendars by scheduling appointments, meetings, and conferences for staff members.
• Administrative Support: Assist with filing, data entry, document scanning, and photocopying as needed.
• Mail Handling: Sort, distribute incoming mail, and prepare outgoing mail or packages.
• Office Supply Management: Monitor and reorder office supplies to ensure the smooth operation of the office.
• Customer Service: Provide excellent customer service, answer inquiries, and resolve basic issues or escalate to relevant departments.
• Maintain Reception Area: Keep the front desk and waiting area clean, organized, and professional.
• Handling Billing/Payments: Process payments, invoices, or assist with basic financial transactions when necessary.
• Additional Duties: Perform other administrative or office tasks as required by management.

Required Skills & Qualifications:

• Proven experience as a receptionist, front office representative, or similar role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional phone etiquette and strong interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive and confidential information.
• Basic knowledge of office equipment (e.g., phone systems, fax machines).
• High school diploma or equivalent; additional certifications in office management are a plus.

Monday-Friday 9am-3pm 

Temporary